Privacy Policy for Truorder
Effective Date: June 10, 2026
Truorder ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Truorder mobile application and related services.
1. Information We Collect
Personal Information
We may collect the following information:
Full Name
Email Address
Phone Number
Delivery Address
Profile Information
Payment Information (processed through secure payment providers)
Location Information
We may collect precise or approximate location information to:
Show nearby restaurants
Improve delivery accuracy
Provide location-based services
Device Information
We may collect:
Device model
Operating system version
App version
IP address
Device identifiers
Usage Information
We may collect information about:
Orders placed
Restaurant searches
App interactions
Customer support requests
2. How We Use Your Information
We use collected information to:
Provide food ordering services
Process and manage orders
Facilitate deliveries
Improve app performance
Send order updates
Provide customer support
Prevent fraud and misuse
Comply with legal obligations
Offer promotions and special offers
3. Sharing of Information
We may share information with:
Restaurants
To prepare and fulfill your food orders.
Delivery Partners
To deliver your orders accurately.
Payment Service Providers
To process secure transactions.
Service Providers
For analytics, hosting, customer support, and operational services.
Legal Authorities
When required by applicable law or legal process.
We do not sell users' personal information to third parties.
4. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.
However, no internet-based service can guarantee complete security.
5. Data Retention
We retain personal information only for as long as necessary to:
Provide services
Maintain records
Resolve disputes
Comply with legal obligations
6. User Rights
Depending on applicable laws, users may have the right to:
Access personal information
Correct inaccurate information
Request deletion of data
Withdraw consent where applicable
Request information about data processing
To exercise these rights, contact us at:
trulifeindiaapp@gmail.com
7. Children's Privacy
Truorder is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we learn that a child has provided personal information, we will take reasonable steps to remove such information.
8. Third-Party Services
The app may use third-party services such as:
Payment gateways
Analytics providers
Cloud hosting providers
Notification services
These third parties may collect and process information according to their own privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted within the application and become effective upon publication.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Truorder Support
Email: trulifeindiaapp@gmail.com
Thank you for using Truorder.