Privacy Policy for Truliq
Effective Date: September 25, 2026
Truliq ("we", "our", "us") operates the Truliq mobile application, a Food & Drink application that allows users to discover food and restaurants, browse menus, place orders, manage deliveries, make payments where available, and interact with restaurant and delivery services.
This Privacy Policy explains how we collect, use, store, protect, and share information when you use the Truliq application.
By using Truliq, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on the features you use, Truliq may collect the following information:
Personal Information
Name
Mobile phone number
Email address
Delivery address
Billing information
Account/login information
Profile information
Information provided when contacting customer support
Order Information
When you place an order, we may collect:
Restaurant information
Food and item details
Order amount
Order history
Delivery address
Order status
Special instructions or notes
Payment status
Location Information
If you grant location permission, Truliq may access your device location to provide location-related services such as:
Finding restaurants near you
Selecting or confirming a delivery location
Improving delivery accuracy
Supporting order delivery and tracking where applicable
Providing location-based food and restaurant services
Location access is used only for purposes reasonably related to the application's functionality.
You can control location permissions through your device settings.
Device and Technical Information
We may automatically receive certain technical information, such as:
Device type
Operating system
App version
IP address
Device identifiers where applicable
Crash information
Diagnostic information
App usage information
This information may be used to maintain security, improve performance, troubleshoot problems, and improve the application.
2. How We Use Information
We may use collected information to:
Create and manage your account
Process food and restaurant orders
Confirm and communicate order details
Coordinate delivery services
Provide estimated delivery information
Find nearby restaurants and food services
Process payments through applicable payment providers
Provide customer support
Send important service notifications
Improve app functionality and performance
Detect and prevent fraud, abuse, and unauthorized activity
Maintain application security
Analyze application performance
Resolve technical problems
Comply with applicable legal requirements
We only use personal and sensitive information for purposes reasonably related to the services provided through Truliq.
3. Sharing of Information
We may share necessary information with trusted service providers and partners when required to provide Truliq's services.
Depending on the feature used, information may be shared with:
Restaurants
Necessary order information may be shared with the restaurant or food partner responsible for preparing your order.
Delivery Partners
Necessary information such as delivery details, order information, and