Privacy Policy
True Wood Joinery
Last updated: 7 August 2026
At True Wood Joinery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit or contact us through our website.
1. Information We Collect
When you use our website or contact us, we may collect:
Your name
Your telephone number
Your email address
Details about your enquiry or project
We may also automatically collect certain information about how you use our website through cookies and similar technologies.
2. Cookies
Our website uses cookies.
Cookies are small text files placed on your device when you visit a website. They can help our website function properly and can provide information about how visitors use the site.
We may use cookies to:
Make the website work correctly
Remember certain settings or preferences
Understand how visitors use our website
Improve the performance and user experience of our website
Some cookies may be provided by third-party services used on our website.
You can control or disable cookies through your browser settings. Please be aware that disabling certain cookies may affect how the website functions.
3. How We Use Your Information
Information you provide to us may be used to:
Respond to your enquiries
Discuss your project
Provide quotations
Arrange and carry out work
Contact you regarding an enquiry you have made
Improve our website and services
4. Sharing Your Information
We do not sell, rent or trade your personal information.
We may share information with third parties where this is necessary to operate our website, provide our services, or where we are legally required to do so.
5. Protecting Your Information
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure.
However, no method of transmitting information over the internet can be guaranteed to be completely secure.
6. How Long We Keep Your Information
We only keep personal information for as long as reasonably necessary for the purpose it was collected, or where we are required to retain it for legal, accounting or business purposes.
7. Your Rights
You can contact us if you believe the personal information you have provided to us is incorrect or if you have any questions about how we use your information.
Where applicable under UK data protection law, you may also have the right to ask us to correct or delete personal information we hold about you.
If you have any questions or requests regarding your personal information, please contact us using the contact details provided on our website.
8. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies when visiting them.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page and the "Last updated" date will be changed accordingly.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
True Wood Joinery
Website: truewood-joinery.com
You can also contact us using the telephone number or email address displayed on our website.