Privacy Policy for True Story
Effective Date: July 8, 2026
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the True Story mobile application ("App").
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.
1. Information We Collect
When you use True Story, we may collect information that you provide directly, as well as information collected automatically through your device permissions.
A. Device Permissions and Data
To provide the core features of the App, we request certain Android permissions. These permissions are used only after you grant access.
Media and Storage Access
Permissions Requested
* READ_EXTERNAL_STORAGE
* READ_MEDIA_IMAGES
* READ_MEDIA_VISUAL_USER_SELECTED
These permissions allow you to:
* Select images from your gallery
* Upload photos
* Upload PDF documents
* Share media as part of your stories
We only access the files that you explicitly choose to upload. We do not access or collect any other files stored on your device.
Location Access
Permissions Requested
* ACCESS_FINE_LOCATION
* ACCESS_COARSE_LOCATION
Location data is used to:
* Show localized content
* Display region-specific stories
* Improve user experience
* Verify location-based features
Location information is collected only while you are using the App and only after you grant permission.
Network Access
Permissions Required
* INTERNET
* ACCESS_NETWORK_STATE
These permissions allow the App to:
* Connect to our servers
* Download stories
* Upload your content
* Check internet connectivity
* Synchronize app data
B. Personal Information
When creating an account or using the App, we may collect:
* Full Name
* Email Address
* Phone Number
C. Authentication and OTP Verification
If you choose to sign in using your mobile number, we collect your phone number to generate and verify a One-Time Password (OTP) for secure authentication.
Your phone number is processed only for authentication purposes and is not used for marketing or promotional communications.
We may collect:
* Phone Number
* OTP verification status
* Authentication session information
The OTP is:
* Used only to verify your identity
* Not stored after successful verification
* Never shared with other users
D. User-Generated Content
We collect content that you voluntarily submit, including:
* Stories
* Text
* Images
* PDF Files
* Comments
* Likes
* Ratings
2. How We Use Your Information
We use your information to provide, maintain, and improve the App.
We use your information to:
* Create and manage your account
* Authenticate users through mobile number verification
* Generate and verify One-Time Passwords (OTPs)
* Protect accounts from unauthorized access
* Host and display uploaded stories
* Process uploaded images and PDF files
* Personalize your experience
* Show localized content
* Remember your preferences
* Improve app performance
* Monitor usage and fix bugs
* Send important service notifications
* Respond to customer support requests
3. Disclosure of Your Information
We respect your privacy and do not sell your personal information.
Your information may be shared only in the following situations.
Public Community
When you publish a story or interact with other users, the following may be visible:
* Display Name
* Stories
* Images
* PDF Files
* Comments
* Likes
Service Providers
We may share information with trusted third-party providers that help operate the App, including:
* Cloud Storage Services
* Hosting Providers
* Analytics Services
If you authenticate using your phone number, your phone number may be processed for generating and verifying OTPs.
Legal Requirements
We may disclose information if required by law or when necessary to:
* Comply with legal obligations
* Respond to lawful government requests
* Protect our users
* Prevent fraud or abuse
* Enforce our Terms of Service
4. Security of Your Information
We use appropriate administrative, technical, and physical safeguards to protect your personal information and uploaded media.
Authentication requests, including OTP verification, are securely handled.
Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Account Deletion and Data Rights
You have the right to access, update, correct, and request deletion of your account and personal data.
Delete Your Account
You may request account deletion by:
Using the Delete Account option available within the True Story application settings, or
Contacting us through email at sgsapp20@gmail.com.
Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.
If you delete your account:
* Your personal information will be removed from our active systems.
* Your uploaded stories and media will also be removed.
* Authentication information is retained only as required for security or legal purposes.
* Some information may remain in secure backups where required by law.
6. Children's Privacy
True Story is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age.
If we become aware that such information has been collected, we will promptly delete it.
7. Your Privacy Rights
Depending on your device settings and applicable laws, you may have the following rights.
Revoke Permissions
You may revoke the following permissions at any time through your device settings:
* Storage
* Media
* Location
Please note that disabling these permissions may prevent certain App features from functioning properly.
Access and Update Information
You may review or update your account information by signing in to your account settings.
Delete Your Account
You may request deletion of your account and associated data by contacting our support team.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Whenever changes are made:
* The updated Privacy Policy will be posted on this page.
* The Effective Date at the top of this page will be updated.
We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, uploaded media, location data, or OTP verification, please contact us.
True Story Support Team
Email : sgsapp20@gmail.com
We will make reasonable efforts to respond to all inquiries within an appropriate timeframe.