PRIVACY POLICY

Last Updated: July 11, 2026

1. INTRODUCTION

We at TrueRing - Caller ID & Block ("we," "us," or "our"), developed and operated by Q7 Labs, respect your privacy and are committed to 

safeguarding the personal data you entrust to us when using our application. This Privacy Policy explains:

• What types of personal and non-personal data we collect

• How we process and protect your data

• Your rights regarding your personal information

• How you can contact us regarding your privacy concerns

We are dedicated to handling your personal information with transparency, accountability, and in compliance with applicable data protection 

laws to ensure a secure and trustworthy experience for all users. This policy also explicitly outlines how we collect and use your phone number 

and contact data to provide caller identification and spam detection features, in full compliance with Google Play's User Data policies.

2. COMMITMENT TO PRIVACY PROTECTION

Your privacy is central to our values at Q7 Labs. We implement appropriate technical, administrative, and organisational safeguards to protect

the confidentiality, integrity, and availability of your personal data at all times. We encourage you to read this Privacy Policy carefully to understand 

our data practices and your rights regarding your personal information. By downloading, installing, or using TrueRing, you acknowledge that you have 

read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use the App. You may 

request deletion of your account and all associated data at any time by contacting us at q7labsapp@gmail.com.

3. INFORMATION WE COLLECT

To deliver core functionalities and personalized features within TrueRing - Caller ID & Block, we collect information through:

• Data you provide directly, and

• Data collected automatically during your use of the app.

3.1 Information You Provide Voluntarily

When you interact with the application, register an account, or utilise its features, you may be requested to provide certain personal information. 

The specific information collected may depend on how you use the app and may include:

• Identity Information: Full name, used for account creation, verification, and for displaying your caller identity within the app.

• Contact Information: Email address, used to deliver important updates, enable account recovery, and support verification processes.

• Phone Number: We collect your phone number directly from your device using READ_PHONE_STATE permission to identify your account, enable caller ID functionality, associate call logs, and improve detection accuracy. This number is also uploaded securely to our servers to assist in spam filtering and caller name verification services.

• Optional Profile Details (if provided by you):

  • Profile Photo — for personalisation and in-app display

  • Date of Birth — to confirm eligibility and enable birthday-based features

  • Gender — to assist in demographic analysis and feature optimisation

  • Residential Address — for location-based features and regional service customisation

Providing this information is typically optional, but withholding certain details may limit the functionality or personalisation features available within the app.


4. SUPPLEMENTARY DATA COLLECTION FROM EXTERNAL SOURCES

To enhance the reliability and quality of our services within TrueRing - Caller ID & Block, we may incorporate additional data obtained lawfully from external parties. This process is conducted strictly within the boundaries of applicable data protection laws and with the intention of improving user verification, service delivery, and app stability.

4.1 Integration with External Authentication Providers

Users who opt to sign in via external authentication platforms such as Google Sign-In enable us to receive limited account data necessary to establish and manage secure access. The types of information we may obtain with your explicit consent include:

• Basic profile details such as your name, email address, and profile image, and

• A platform-specific user identifier required for secure account linkage within our system.

This method streamlines access while ensuring account security and user identity verification without requiring redundant registrations.

4.2 Insights from Analytical and Partner Platforms

To better understand how our app is used and to proactively address operational issues, we utilise insights shared by authorised analytics services and partner platforms. These may include:

• Generalised user engagement and interaction statistics

• Device-level diagnostics and performance metrics

• Anonymized error and crash reports to facilitate timely resolution of technical issues

This data is aggregated and does not directly identify individual users, ensuring your privacy while helping us optimize your experience within TrueRing.

4.3 Reference to Public Data Sources

Where legally permitted, we may access publicly available information - such as data from publicly listed directories to:

• Confirm your identity when required

• Enhance the precision of our caller identification features

• Enrich caller data with additional contextual information to improve feature delivery

This practice enables us to maintain accurate records and provide relevant caller-related insights while respecting your privacy and data security.

5. DATA WE COLLECT AUTOMATICALLY WHEN YOU USE THE APP

TrueRing - Caller ID & Block automatically collects certain technical and usage-related information as part of its normal operation. This automated data collection is essential for maintaining app stability, ensuring functionality, and improving your experience without requiring you to enter this information manually.

5.1 Device and Network Details

When you use our app, we may automatically collect information related to your device and network environment, including:

• IP Address: Used for security monitoring, fraud detection, and approximate location purposes.

• Device Information: Such as device model, operating system, and version details to support app compatibility and performance.

• Display Specifications: Including screen size and resolution to deliver content appropriately across various devices.

• Locale and Time Zone: To adjust content delivery and time-sensitive features according to your region.

• Network Information: Including your mobile carrier and connection type such as Wi-Fi or mobile data, for diagnosing connectivity issues.

• Advertising Identifiers: Such as Google Advertising ID - GAID - to facilitate analytics and deliver relevant content or advertisements within legal boundaries.

5.2 Use of Cookies and Tracking Technologies

To maintain a seamless user experience, we may utilise cookies, software development kits — SDKs — and similar technologies for:

• Managing user sessions and retaining app preferences

• Collecting diagnostic data to monitor and resolve crashes

• Analysing feature usage to improve app functionality

• Supporting the delivery of personalised and contextually relevant content

We deploy these technologies responsibly and in compliance with applicable data protection regulations. Where applicable, you have the option to manage or limit these tracking mechanisms through your device settings, including the ability to reset advertising identifiers or control tracking permissions within your device's privacy settings.

6. HOW WE USE YOUR INFORMATION

We process the personal and technical information collected through TrueRing - Caller ID & Block strictly for lawful purposes necessary to operate, maintain, and enhance our services in compliance with applicable data protection laws.

6.1 Enabling Core Services

We use your information to deliver essential app functionalities, including:

• Creating and managing your account

• Authenticating your identity during login and feature use

• Providing personalised access to caller ID and related features

• Maintaining operational security and system stability

We use your phone number to uniquely identify your account, personalise caller identification, enhance spam protection, and enable synchronisation of your caller data across sessions. Your phone number is securely transmitted to our servers for these purposes and is never shared or sold to third parties.

6.2 Improving App Performance and Reliability

Collected data helps us analyse, diagnose, and enhance app performance by:

• Tracking feature usage to understand user interactions

• Identifying and addressing bugs, crashes, and service interruptions

• Conducting internal assessments to monitor and improve app stability

These activities enable us to continually refine and strengthen the app experience for all users.

6.3 Personalisation and Customised Experiences

We may use your preferences and interaction patterns to:

• Customise content and feature displays according to your usage

• Offer caller insights and targeted feature recommendations

• Serve interest-based advertisements where legally permissible and in accordance with your choices

This ensures the app remains relevant and aligned with your interests and usage patterns.

6.4 Communication and User Support

Your contact and device information may be used to:

• Send important service-related notifications such as security alerts or policy updates

• Respond to support requests and user inquiries

• Share feature updates, in-app offers, or promotional communications subject to your consent and applicable legal requirements

All communications are managed in compliance with consumer protection laws and digital communication standards, respecting your preferences and privacy at all times.

7. YOUR CONSENT TO DATA PROCESSING

By creating an account, accessing the app through third-party login options, or using any features within TrueRing - Caller ID & Block, you acknowledge 

and agree to the collection, processing, and sharing of your personal data as described in this Privacy Policy. Your consent allows us to:

• Collect the data necessary for providing and improving our services

• Use your information to deliver core functionalities and personalised features

• Share information with authorized service providers and partners as outlined in this policy

Withdrawal of Consent

You may withdraw your consent at any time by:

• Contacting us directly at q7labsapp@gmail.com, or

• Ceasing to use the application and deleting your account from Settings → Delete Account within TrueRing

Please be aware that withdrawing consent may limit or disable certain features and functionalities of the app that rely on your data to operate correctly.

8. SHARING YOUR INFORMATION

We respect your privacy and do not sell or lease your personal data to unrelated third parties. However, certain situations may require us to share your information to operate effectively, comply with the law, or provide features you request.

8.1 With Your Permission

Your data may be shared with external parties if you explicitly authorise us to do so, such as when:

• You opt to connect your account with third-party services

• You enable features that require data sharing with external partners

We ensure that such sharing is clear, informed, and based on your active choice.

8.2 Service Providers Acting on Our Behalf

To deliver and maintain the functionality of TrueRing - Caller ID & Block, we may engage trusted service providers who process data on our behalf under strict confidentiality agreements. These providers may assist with:

• Cloud hosting and secure data storage

• Customer support and user assistance operations

• Analytics and performance monitoring

• Payment processing where applicable

These partners are obligated to handle your data solely for the purpose of providing their contracted services and in accordance with robust data protection standards.

8.3 Compliance with Legal Obligations

We may disclose your personal information when legally required, including to:

• Respond to court orders, subpoenas, or valid government requests

• Comply with applicable laws and regulatory requirements

• Prevent, detect, or investigate fraud, security threats, or illegal activities

• Protect the safety, rights, or property of our users, our company, or others

Disclosures in these scenarios are carefully assessed and limited to the minimum data necessary to meet legal obligations.

8.4 Business Transfers

If we are involved in a business restructuring, merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will require any acquiring party to continue processing your information in line with the commitments outlined in this Privacy Policy.

8.5 Public Interactions and User-Shared Content

Certain parts of the app may allow you to share content publicly, such as caller tags, spam reports, or suggested caller names. Please be aware that any information you share in these public areas may be visible to other TrueRing users and could be collected or used by third parties. We encourage you to exercise discretion when sharing content in public sections of the app.

9. YOUR PRIVACY RIGHTS

We respect your privacy and are committed to enabling you to exercise your rights over your personal data in accordance with applicable laws. Your rights may vary depending on your jurisdiction, including protections under the General Data Protection Regulation - GDPR for European residents and the California Consumer Privacy Act - CCPA for California residents.

9.1 Rights Available to All Users

All users of TrueRing - Caller ID & Block are entitled to:

• Access Your Data: Request to view the personal data we hold about you.

• Correct Your Data: Update or correct your personal information through your account settings or by contacting our support team.

• Delete Your Data: Request the removal of your personal data, subject to legal or operational retention requirements.

• Manage Communications: Opt out of receiving promotional notifications by updating your preferences within Settings → Notifications or by contacting us directly.

• Control App Permissions: Adjust privacy settings and permissions within the app or through your device settings to manage the information you share with us.

To request assistance with any of these rights, please contact us at q7labsapp@gmail.com.

9.2 Additional Rights for Users in the European Economic Area - GDPR

If you are located in the European Economic Area or United Kingdom, you may exercise additional rights under the GDPR, including:

• Confirmation and Access: Request confirmation of whether we process your personal data and access that data.

• Correction: Rectify inaccurate or incomplete personal data.

• Erasure: Request the deletion of your personal data in specific circumstances.

• Restriction: Request limited processing of your data under certain conditions.

• Portability: Receive your personal data in a structured, commonly used, machine-readable format and transfer it to another data controller.

• Objection: Object to the processing of your personal data based on your specific situation, including objections to direct marketing.

• Human Review: Request human intervention in automated decision-making processes that significantly affect you.

To exercise your GDPR rights, please contact us at q7labsapp@gmail.com.

9.3 Additional Rights for California Residents - CCPA

If you are a California resident, you have the following rights under the CCPA:

• Right to Know: Request details about the categories and specific pieces of personal data we collect, use, and disclose.

• Access Your Data: Request a copy of the personal data we hold about you.

• Delete Your Data: Request the deletion of your personal information, subject to legal exceptions.

• Opt-Out of Sale: Although we do not sell your personal data, you may formally request that your data not be sold.

• Non-Discrimination: Receive equal treatment and pricing regardless of your privacy choices.

To submit CCPA-related requests, please contact us at q7labsapp@gmail.com.

How to Exercise Your Rights

To protect your privacy and maintain security, we may require verification of your identity before processing your request. We will respond to your request within the timeframe required by applicable law.

You can exercise your rights through any of the following methods:

• Within the app: Settings → My Profile → Edit Profile or Settings → Delete Account

• By email: q7labsapp@gmail.com

10. APP PERMISSIONS AND THEIR PURPOSE

TrueRing - Caller ID & Block requests only the permissions necessary to deliver its core features. All permissions can be managed or revoked at any time from device Settings → Apps → TrueRing → Permissions.

Call Management:

READ_PHONE_STATE — Detects incoming, ongoing, and ended phone calls for real-time caller identification.

PROCESS_OUTGOING_CALLS — Detects outgoing calls for call-related features. (Deprecated — retained for older Android compatibility.)

CALL_PHONE — Enables placing phone calls directly from within the app.

ANSWER_PHONE_CALLS — Enables answering incoming calls when TrueRing is set as the default phone app.

MANAGE_OWN_CALLS — Manages call states using Android Telecom APIs.

MANAGE_BLOCKED_NUMBERS — Manages blocked numbers when set as the default phone app.

Call Log:

READ_CALL_LOG — Reads call history to display incoming, outgoing, missed, and blocked calls within the app.

WRITE_CALL_LOG — Updates call log entries with caller identification information.

Contact Management:

READ_CONTACTS — Reads saved contacts to match incoming numbers with contact names.

WRITE_CONTACTS — Enables saving, editing, and managing contacts from within the app.

Display and Overlay:

SYSTEM_ALERT_WINDOW — Displays the caller ID flash screen over other apps when your phone rings.

DISABLE_KEYGUARD — Displays caller ID on the lock screen during incoming calls. (Deprecated — retained for older device compatibility.)

Notifications and Alerts:

POST_NOTIFICATIONS — Sends spam alerts, missed call notifications, and scheduled call reminders.

VIBRATE — Triggers vibration for incoming calls and app notifications.

SCHEDULE_EXACT_ALARM — Schedules precise call reminders for the call scheduling feature.

Network and Connectivity

INTERNET — Accesses internet services for caller ID lookup, spam database updates, and synchronisation.

ACCESS_NETWORK_STATE — Checks network connectivity status before performing online operations.

ACCESS_WIFI_STATE — Reads Wi-Fi connection status to optimise data usage.

CHANGE_WIFI_STATE — Manages Wi-Fi settings for network-related features.

CHANGE_NETWORK_STATE — Manages network connectivity state when required.

System and Background

WRITE_SETTINGS — Allows setting custom ringtones for contacts with user approval.

RECEIVE_BOOT_COMPLETED — Restarts app services and scheduled tasks after device reboot.

WAKE_LOCK — Keeps the device active during caller identification and background tasks.

11. CHILDREN'S PRIVACY

The App is not directed to, marketed toward, or intended for use by children under the age of thirteen (13), or such other minimum age as may be established by applicable law in your jurisdiction of residence (including, where applicable, the requirements of the U.S. Children's Online Privacy Protection Act ("COPPA")). We do not knowingly collect personal information from children under the applicable minimum age.

In the event that we become aware that we have inadvertently collected personal information from a child under the applicable minimum age without the verifiable consent of a parent or legal guardian, as required by applicable law, we will take prompt steps to delete such information from our systems. If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, please contact us immediately using the details provided in the "Contact Us" section of this Policy so that we may take appropriate action.

12. MANAGING AND ACCESSING YOUR INFORMATION

You have the right to review, update, correct, or delete the personal data we hold about you, in accordance with applicable privacy laws.

12.1 Self-Management Through App Settings

You can manage your information directly within TrueRing - Caller ID & Block using the in-app settings, including:

• Updating Your Information: Modify your profile details from Settings → My Profile → Edit Profile to ensure your information remains accurate and current.

• Adjusting Privacy Preferences: Control app permissions, opt out of targeted advertising where applicable, and manage communication preferences from Settings → Privacy.

12.2 Requests for Access, Correction, or Deletion

If you wish to:

• Access the personal data we hold about you

• Correct any inaccurate or incomplete information

• Request deletion of your account and associated data

You may submit your request by contacting us at q7labsapp@gmail.com and we will process it in accordance with applicable legal requirements within 30 days.

12.3 Account Deletion

If you decide to discontinue your use of the app and wish to permanently delete your account and all related data, you may submit your deletion request through any of the following methods:

Within the app:
Settings → Delete Account → Confirm deletion

Online deletion request:
TrueRing Profile Account URL

We will confirm your request and proceed with the permanent deletion of your account and all associated data within 30 days, in compliance with applicable laws and operational safeguards.

13. THIRD-PARTY SERVICES AND ADVERTISING

At TrueRing - Caller ID & Block, we work with external services to keep the app functional, secure, and relevant to your needs. Below is a clear breakdown of how third-party services, external links, and advertising technologies may interact with your data.

Why We Work with Third Parties

We collaborate with third-party providers to:

• Enable sign-in through your preferred platforms such as Google

• Track and improve app performance through analytics

• Diagnose and fix crashes or technical issues

• Deliver ads that may interest you while you use our app

All third-party engagements are structured to protect your privacy and comply with applicable data protection laws.

Data Shared with Third Parties

We may share only necessary data with authorised providers, such as:

• Basic profile information such as name, email, and profile picture if you sign in using a social account

• Device identifiers and app usage data for analytics and diagnostics

• Non-personal data for advertising and performance measurement

We do not share your personally identifiable information for advertising purposes unless you give explicit permission.

External Links

Our app may contain links to external websites or services. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review the privacy policy of any external site before sharing your personal information.

How Ads Work in Our App

We use trusted advertising partners including Google AdMob to show ads that may match your interests. These partners may use:

• Cookies and tracking technologies

• Advertising identifiers such as Google Advertising ID - GAID

• Device-level and usage information

to measure ad effectiveness and improve ad relevance.

Managing Your Advertising Choices

You have control over how your data is used for advertising:

• Ad Preferences on Your Device: Adjust your device settings to limit ad tracking or reset your advertising ID from Settings → Privacy → Ads on your Android device.

• Industry Opt-Out Tools: Use opt-out tools provided by the Network Advertising Initiative - NAI or Digital Advertising Alliance - DAA to limit personalized advertising.

• Communication Preferences: All promotional communications we send will include an unsubscribe option.

Key Services We Use

We work with the following services to support our app operations:

• Google Firebase Analytics and crash diagnostics — firebase.google.com/support/privacy

• Google Analytics User behaviour insights — policies.google.com/privacy

• Google AdMob Mobile ad delivery — policies.google.com/privacy

• Google Play Services Core platform functionality — policies.google.com/privacy

• Meta Audience Network Interest-based advertising — facebook.com/privacy/policy

• Google Ads Contextual ad delivery — policies.google.com/technologies/ads

• Liftoff Monetize App monetization service — liftoff.io/privacy-policy

• Mintegral Mobile advertising platform — mintegral.com/en/privacy

• AppLovin Marketing and monetization platform — applovin.com/privacy

• InMobi: App monetization service - inmobi.com/privacy-policy/

• Unity Ads Mobile ad delivery — unity.com/legal/privacy-policy

For more details, please visit their respective privacy policies directly.

Need Help or Have Questions?

If you need help managing your preferences, understanding our third-party practices, or opting out of certain data uses, please contact us at q7labsapp@gmail.com.

We are committed to helping you manage your privacy choices with clarity and respect.

14. UPDATES TO THIS PRIVACY POLICY

We reserve the right to amend, update, or otherwise revise this Policy from time to time in order to reflect changes in our data collection or processing practices, changes in applicable legal or regulatory requirements, or changes to the features and functionality of the App. Any such changes will be reflected by an updated "Last Updated" date at the top of this Policy. Where changes are material in nature - for example, where they involve a significant change in the purpose or manner in which we process your personal information - we will take reasonable steps to notify you, which may include an in-app notification or a prompt to review the updated Policy, and, where required by applicable law, we will obtain your renewed consent prior to implementing such changes. Your continued use of the App following the posting of any changes to this Policy constitutes your acceptance of those changes.

15. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, our data collection and processing practices, or wish to exercise any of the rights described herein, please do not hesitate to contact us using the details below. We are committed to responding to all legitimate privacy-related inquiries in a timely manner and in accordance with applicable law.

Developer/Company Name: Q7 Labs
Support Email: q7labsapp@gmail.com