Welcome to True North Digital Frame Support.
True North Digital Frame lets you enjoy your favourite photos and videos in a simple digital frame experience on your iPhone.
SUPPORT
If you experience a problem with the app, please contact us for assistance. When contacting support, please include a brief description of the issue and the iPhone model you are using.
COMMON QUESTIONS
How does the free trial work?
True North Digital Frame includes a 3-day free trial. When the trial ends, you can choose to purchase the lifetime unlock. There is no subscription, no recurring charge, and no automatic charge when the trial ends.
Where are my photos and videos stored?
Photos and videos you select are handled locally on your device. True North Digital Frame does not use advertising, analytics, or tracking.
Can I organize my photos and videos?
Yes. You can organize photos and videos into your available media folders and choose which collections you want to play.
Do I need an account?
No. True North Digital Frame does not require you to create an account or sign in.
PRIVACY
True North Digital Frame is designed with privacy in mind. Your selected media, folders, and app settings are handled locally on your device.