Privacy Policy – True Home Market
Effective Date: 8/14/25
Last Updated: 12/12/25
True Home Market (“True Home Market,” “we,” “us,” or “our”) is committed to protecting your privacy.
True Home Market is operated by an individual owner doing business under the name “True Home Market.” References to “we,” “us,” or “our” refer to the individual operator of the App unless and until the App is transferred to a registered business entity.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the True Home Market mobile application (the “App”).
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the App.
1. Information We Collect
We may collect the following categories of information:
Account Information
Name, email address, area and profile photo
Seller status (if applicable)
Country, state/province/region, city, postal/ZIP code
Optional contact or profile information you choose to provide
Listings & Content
Item titles, descriptions, prices, photos, categories
Trade and delivery preferences
Location information associated with listings
Any other content you voluntarily post
Messaging & Reviews
Messages sent through the App
Review ratings and comments linked to sellers and listings
Subscription & Payment Information
RevenueCat subscriber ID
Subscription plan type, billing status, renewal dates
(We do not store full payment card details. Payments are handled by Apple App Store or Google Play.)
Device & Usage Data
Device type, operating system, app version
Crash logs and diagnostic data
Usage analytics and interaction data
(collected via Firebase and similar services)
Location Data
Approximate location (such as city, region, or postal code)
Location information derived from postal/ZIP codes or search input
(We do not track real-time GPS location.)
Tracking Technologies
We may use cookies, local storage, or similar technologies within the App to support functionality, security, and analytics.
2. How We Use Your Information
We use your information to:
Create and manage user accounts
Enable listings, trading, selling, and delivery options
Provide messaging and review functionality
Display user profiles and listings
Manage subscriptions and access to paid features
Improve App performance, safety, and user experience
Detect, prevent, and address fraud, abuse, or technical issues
Communicate important service or policy updates
3. What We Do NOT Do
We do not:
Sell or rent your personal data
Share personal data for third-party marketing without consent
Access private device files, contacts, or photos without permission
Track precise real-time location
4. Data Sharing
We may share limited information only as necessary:
Service Providers
(Firebase, analytics providers, cloud hosting, mapping services)
Subscription & Payment Platforms
(RevenueCat, Apple App Store, Google Play)
Legal & Safety Reasons
When required by law, subpoena, court order, or to protect users, the App, or the public
Operational Support
With contractors or vendors under confidentiality obligations
We do not allow third parties to use your data for their own marketing purposes.
5. Third-Party Services
The App integrates with third-party services such as:
Google Maps / mapping services
Firebase Authentication, Firestore, and Analytics
RevenueCat
Apple App Store and Google Play
These services operate under their own privacy policies.
We are not responsible for the privacy practices of third parties.
6. Data Security
We use industry-standard security measures including authentication systems, encryption, and access controls to protect your data.
However, no system is 100% secure. You acknowledge that you use the App at your own risk.
7. Data Retention
We retain personal information only as long as necessary to:
Provide App services
Comply with legal obligations
Resolve disputes
Enforce our policies
Account data is generally deleted within 30 days of an account deletion request unless retention is legally required.
8. Your Rights
Depending on your location, you may have the right to:
Access personal information we hold about you
Request correction or deletion of your data
Request a copy of your data
Withdraw consent where applicable
Requests can be submitted to:
TrueHomeMarket@gmail.com
9. User Content & Responsibility
You are responsible for all content you post, including listings, images, messages, and reviews.
True Home Market does not control or verify user-generated content and is not liable for disputes, transactions, or interactions between users.
10. Children’s Privacy
The App is not intended for individuals under 18 years old.
We do not knowingly collect personal data from minors. If such data is discovered, it will be deleted promptly.
11. International Users
True Home Market is operated from the United States.
If you access the App from outside the U.S., you acknowledge and agree that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
By using the App, you consent to this transfer and processing.
12. Breach Notification
In the event of a data breach involving personal information, we will notify affected users and relevant authorities as required by applicable law.
13. Content Promotion & Public Listings
Listings posted on the App may be used to promote the marketplace on social media platforms (such as TikTok, Facebook, Instagram, or X).
Only publicly visible listing content (images, descriptions, categories) may be used.
You may request exclusion from promotional use by contacting us.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates take effect when posted. Continued use of the App constitutes acceptance of the updated policy.
15. Contact Us
True Home Market Support
📧 TrueHomeMarket@gmail.com
To delete your account and associated data, go to your profile and select Delete Account.