This Privacy Policy explains how Truck Track we collects, uses, and protects your information when you use our mobile application Truck Track (the "App").
Truck Track is a platform that helps users discover and connect with mobile businesses such as food trucks, mobile boutiques, and other services on wheels, and helps vendors manage and grow their mobile businesses.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
We collect the following types of information when you use Truck Track:
When you create an account or use certain features of the App, we may collect:
Name
Email address
Phone number
Address
This information may be required to create and manage your account, communicate with you, and provide our services.
We collect location data to enable key features of Truck Track, such as:
Showing nearby trucks and mobile businesses
Allowing vendors to share their current location with customers
Helping users discover services available in their area
Depending on your settings and device permissions, we may collect:
Approximate location
Precise GPS-based location
You can control location permissions through your device settings, but disabling location services may limit some features of the App (for example, discovering nearby trucks).
With your permission, the App may access:
Camera – for taking photos (for example, truck images, menu photos, or other content related to your mobile business).
Storage – for uploading and saving images or files within the App.
We only use these permissions to support the features you choose to use and do not access your photos or files without your consent.
We may collect certain information automatically when you use the App, such as:
Device type and operating system
App version
Log data (e.g., IP address, access times, pages/features used)
Crash reports and performance data
This information helps us improve the performance, stability, and user experience of the App.
We use Firebase, a service provided by Google LLC, to support the App’s functionality. Firebase may help us with:
User authentication and account management
Storing and syncing data (e.g., user profiles, vendor data)
Analytics and performance monitoring
Push notifications and messaging
Firebase may collect certain technical and usage data as part of providing these services. The use of data by Firebase is governed by Google’s privacy policies.
We do not use AdMob or any other third-party advertising networks in Truck Track.
We do not collect data for the purpose of showing third‑party ads, and we do not sell your personal information to advertisers.
We use the information we collect for purposes such as:
Creating and managing user and vendor accounts
Enabling users to discover nearby trucks and mobile businesses
Allowing vendors to manage their location, menus, and services
Processing and managing orders placed through the App (if applicable)
Communicating with you about your account, support requests, updates, and changes to the App
Improving and optimizing the App’s performance, features, and user experience
Maintaining the security and integrity of our services
Complying with legal obligations
If you are located in the European Economic Area (EEA), the United Kingdom, or a similar jurisdiction, we process your personal data based on one or more of the following legal bases:
Your consent
Performance of a contract (providing the App and its services)
Our legitimate interests (e.g., improving the App, preventing fraud)
Compliance with legal obligations
We may share your information in the following limited circumstances:
If you are a user, certain information (such as your name or order details) may be shared with vendors when you interact with their business or place an order.
If you are a vendor, certain information (such as your business name, location, and services) may be visible to users of the App.
We may share information with trusted third-party service providers who help us operate, improve, or support the App (for example, Firebase). These providers are only allowed to use your data to perform services on our behalf.
We may disclose your information if required to do so by law or in response to valid legal requests, or when we believe disclosure is necessary to:
Protect our rights, property, or safety
Protect the rights, property, or safety of our users or others
Detect, prevent, or address fraud, security, or technical issues
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will take reasonable steps to ensure your rights remain protected.
We may use and share aggregated or de‑identified data (which cannot reasonably be used to identify you) for analytics, research, or improving our services.
The App may request the following permissions:
Location:
To show you nearby trucks and allow vendors to share their location with users.
Camera:
To capture photos within the App (for example, truck images, menus, or related content).
Storage (Photos/Media/Files):
To upload and store images or files related to your account or mobile business.
We only request permissions that are necessary for the App’s features, and you can manage these permissions via your device’s settings. However, disabling certain permissions may affect App functionality.
We retain your personal information for as long as:
Your account is active, or
It is necessary to provide the services described in this Privacy Policy, or
Required by applicable law.
We may retain certain information for a longer period if needed to comply with legal obligations, resolve disputes, or enforce our agreements.
If you request deletion of your account, we will delete or anonymize your personal data within a reasonable period, except where we are legally required to keep it.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have some or all of the following rights regarding your personal information:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct inaccurate or incomplete data.
Deletion: Request that we delete your personal data, subject to legal obligations.
Restriction or Objection: Object to or request restriction of certain processing.
Data Portability: Request a copy of your data in a commonly used format (where applicable).
Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.
To exercise any of these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before fulfilling your request.
You can also:
Update certain information directly within the App (if such features are available).
Control permissions (location, camera, storage) via your device settings.
Your information may be processed and stored in countries other than your country of residence. These countries may have different data protection laws.
We will take appropriate measures to protect your personal data in accordance with this Privacy Policy and applicable laws.
Truck Track is not intended for children under the age of 13 (or the minimum age required in your jurisdiction).
We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information.
If you believe a child has provided us with personal information, please contact us using the details below.
We may update this Privacy Policy from time to time.
When we do, we will revise the "Last updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email:info@softwaretechies.com
Company:softwaretechies