Tropikali is an independent queer festival built by and for our community. By buying a ticket, you're not just attending an event, you're joining a space we've worked hard to make safe, joyful, and welcoming for LGBTQIA+ people and everyone who respects that spirit. The terms below exist to protect that. 

Please give them a read.

Agreement

The agreement between you and Didola B.V. regarding the purchase of a ticket for Tropikali Festival 2026, including these Terms & Conditions, facilitated through CM Tickets.

CM Tickets A trade name of CM.com Netherlands B.V., registered under Chamber of Commerce no. 20123808, based at Konijnenberg 30, 4825 BD Breda.

Didola B.V. Registered at Prinsengracht 754-3, 1017 LD Amsterdam, Netherlands (Chamber of Commerce no. 76969851), and organizer of Tropikali Festival.

Entrance Fee Ticket price, including service fees and entertainment tax, excluding transaction fees.

Location The physical venue where Tropikali Festival 2026 is held.

Order Number The unique identifier for each purchased ticket.

Service Costs Charges from CM Tickets for ticket delivery.

Ticket

Ticket: A digital entry document to Tropikali Festival 2026. Tickets are personal and valid only for the original purchaser unless officially transferred via our authorized resale partner TicketSwap. Resale for commercial purposes is prohibited.

Transaction Costs Fees for processing payments.

VAT Value Added Tax.

Website All websites operated by Didola B.V., including https://www.tropikali.nl.

You Any person who purchases a ticket and enters into an agreement with Didola B.V.

2.1. By purchasing a ticket, you agree to these Terms & Conditions. Any deviations must be agreed to in writing by Didola B.V.

2.2. These Terms & Conditions are available at all times via our website.

2.3. If you're buying on behalf of someone else, you must ensure they read and accept these Terms.

3.1. Tickets are personal and valid only for the original purchaser unless officially transferred through TicketSwap.

3.2. Tickets are sent electronically. You are responsible for entering accurate contact information at purchase.

3.3. TicketSwap is our only authorized resale platform. Tickets resold through any other channel may be invalidated and denied entry.

3.4. Some tickets are issued as Sealed Tickets and will only be available for download shortly before the event. These can only be resold through TicketSwap.

3.5. Each ticket grants single entry. Once you leave the venue, you cannot return.

3.6. Tropikali Festival is an 18+ event. Valid government-issued ID is required at the entrance. No refunds are issued to underage ticket holders.

3.7. The first valid scan of an Order Number grants entry. Didola B.V. is not liable for tickets that are shared, screenshotted, leaked, or duplicated.

4.1. Tickets are sold through CM Tickets. Payment is final once the transaction is completed.

4.2. Didola B.V. reserves the right to cancel any ticket where payment has not been successfully processed.

4.3. Service Costs and Transaction Costs are non-refundable in all circumstances.

5.1. Tickets are non-refundable, except as set out in Section 7 (Force Majeure).

5.2. Tickets may not be resold for profit. Any such attempt may result in cancellation without refund.

5.3. Tickets may only be resold or transferred via TicketSwap. Resale via other platforms is strictly prohibited and may result in ticket invalidation.

6.1. Stay informed of event details through https://www.tropikali.nl and Tropikali's social channels.

6.2. Didola B.V. may reschedule the event in case of force majeure. Your ticket will remain valid for the new date.

6.3. Artist lineups may change without notice. Lineup changes do not entitle you to a refund.

6.4. Refund terms in case of cancellation are set out in Section 7.

7.1. In cases such as artist illness, extreme weather, fire, terrorism, public health emergency, or government intervention, Didola B.V. may cancel or reschedule the event.

7.2. If the festival is canceled due to force majeure, you are entitled to a partial refund of the Entrance Fee, excluding Service Costs and Transaction Costs. Refunds are processed through official channels upon presentation of a valid, undamaged ticket.

7.3. Didola B.V. is not liable for any other expenses you may incur, including travel, accommodation, or related bookings.

8.1. Attendance is at your own risk. Didola B.V. is not liable for health outcomes related to attendance.

8.2. Entry may be subject to health regulations imposed by Dutch or local authorities. We will communicate any such requirements in advance through our official channels.

Tickets may not be resold for commercial purposes or used in promotions without permission. All ticket resales must be done exclusively via TicketSwap. Publicity materials using the Tropikali brand must be approved by Didola B.V.

10.1. You must comply with all laws and these Terms.

10.2. Didola B.V. may revoke access for any disruptive or unsafe behavior, or violations of these Terms.

10.3. Tropikali Festival is committed to providing a safe, inclusive, and welcoming environment for all, especially LGBTQIA+ and marginalized communities. Discrimination, harassment, or violence will result in removal without refund.

10.4. Opinions expressed by performers are their own. Didola B.V. is not liable for views shared or materials distributed during the festival.

10.5. Didola B.V. is only liable for direct damages resulting from gross negligence or willful misconduct.

10.6. You bear responsibility for the security of your ticket once received.

10.7. We are committed to accessibility. If you have specific needs or require assistance, please reach out to us in advance at info@tropikali.nl so we can support your festival experience.

Possessing a ticket does not grant rights to use Tropikali branding, logos, or content for commercial or personal promotion without consent.

We may link to third-party platforms from our website or communications. Didola B.V. is not responsible for the practices, content, or terms of these platforms. Please review their terms before engaging.

12.1. We collect data such as name, email, and location during purchase. You are responsible for accuracy.

12.2. All data is handled in accordance with Dutch and European privacy laws.

14.1. If any part of these Terms is invalid, the remainder remains in effect.

14.2. We may update these Terms at any time via our website.

14.3. For questions, contact info@dido.la.

15.1. Dutch law applies exclusively.

15.2. Disputes will be handled by the competent court in the Netherlands.

By attending, you consent to being photographed and filmed. You’ll likely be captured in action! These images may be used by Didola B.V. for promotional purposes.

If you’d rather stay behind the scenes, just let our photographers know on-site. If you spot a photo of yourself online that you’d prefer to keep private, just send us a DM or email info@tropikali.nl. and we’ll happily take it down for you.