Last Modified - 13-02-2025
Triply("we," "our," or "us") is committed to protecting your privacy and ensuring a safe and secure experience. This Privacy Policy explains how we collect, use, and protect your personal data when you use our office cab service.
Information We Collect
Name
Gender
Mobile Number
OTP (One-Time Password)
Home Address
Office Address
Live Location (only during rides, with user consent)
Roaster Details (work schedule, shift timings)
Trip Data (pickup/drop location, travel time)
Device Type, OS Version, App Version
IP Address
Log Data (error reports, crashes)
Providing the Service – To book cabs, schedule rides, and optimize routes.
Safety & Security – To verify users, prevent fraud, and improve security.
Customer Support – To resolve queries, complaints, and technical issues.
Service Improvements – To enhance our app experience through analytics.
Legal Compliance – To comply with applicable laws and regulations.
Permissions & APIs That Access Sensitive Information
We follow Google’s Permissions and API policies and request only necessary permissions:
Location Access (for route optimization & ride tracking)
Phone and SMS Access: For OTP-based verification.
Device ID & Logs (for security and fraud prevention)
Users have full control over their data and can revoke permissions anytime.
Data Sharing & Third-Party Services
We share user data only when necessary:
With Drivers – To facilitate rides (name, pickup/drop location).
With Payment Processors – For secure transactions.
With Cloud Storage Providers – To store user data securely.
For Legal Purposes – If required by law enforcement.
We DO NOT share data with advertisers or third parties for marketing purposes.
Security Measures – We use encryption, firewalls, and secure databases to protect your data.
Data Retention – We store your data only as long as necessary or required by law.
You have full control over your data:
Access & Update – Modify your personal details in the app.
Delete Data – Request account deletion by contacting us.
Opt-Out of Marketing – Unsubscribe from promotional messages.
We strictly follow Google Play’s User Data Policies, including:
No Deceptive Behavior – We do not misrepresent features or collect data without consent.
No Device & Network Abuse – We do not interfere with device performance.
No Unauthorized Data Collection – We request only the permissions needed for functionality.
Violation of these policies may result in account suspension or legal action.
We may update this policy from time to time. Users will be notified via the app or email in case of significant changes.
For any privacy concerns, reach out to us:
Email: [sumit.k@flixlogix.com]
Phone: [+91 8793175464]
Address: [House No. 126, Mandhiya kalan, Rewari - 123401]