Last Modified - 10-07-2025
Triply("we," "our," or "us") is committed to protecting your privacy and ensuring a safe and secure experience. This Privacy Policy explains how we collect, use, and protect your personal data when you use our office cab service.
a. Personal Information
We collect the following personal data:
Full name
Email address
Phone number
Profile picture
Identity documents (e.g., driver's license, Aadhar, PAN)
b. Vehicle and Driving Information
Vehicle registration details
Insurance documents
Driving history and ratings
c. Location Information
We collect real-time location data to:
Match you with nearby riders
Navigate trips
Ensure safety and route tracking
d. Usage and Device Data
App interactions and logs
IP address
Device information (e.g., model, OS)
We use your data to:
Provide and improve our ride-hailing services
Verify identity and prevent fraud
Facilitate payments and driver payouts
Send updates, alerts, and support communications
Comply with legal and regulatory obligations
We may share your information with:
Riders (e.g., name, photo, vehicle details) during trip matching
Payment processors for transaction management
Government authorities, if legally required
Third-party service providers (e.g., background checks, support tools) under strict confidentiality
We retain your data as long as necessary for providing services, complying with legal obligations, and resolving disputes.
We implement physical, electronic, and procedural safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.
You have full control over your data:
Access & Update – Modify your personal details in the app.
Delete Data – Request account deletion by contacting us.
Opt-Out of Marketing – Unsubscribe from promotional messages.
This app is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
We may update this policy from time to time. Changes will be communicated via the app or email.
For any privacy concerns, reach out to us:
Email: [sumit.k@flixlogix.com]
Phone: [+91 8793175464]
Address: [House No. 126, Mandhiya kalan, Rewari - 123401]