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Consistent HR and Operations Across the Network
Our Value Proposition vs. US Based Centers
Run rate cost savings between 40% to 60%
Top of the line infrastructure and operations
All the Advantages of the Nearshore region
Highly Skilled Training and Quality Assurance
Specialization and Expertise
Demonstrated capability to deliver performance exceeding US counterparts
Our Value Proposition vs. Offshore (Asia)
Less saturated labor pool connected to better agent retention
Geographical Proximity makes travel simpler and shorter
LATAM Culture and Worldview is very similar to US
Time zones same or
similar to US
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