Before some accessories can connect to your iPhone, they require a certain version of iOS to be installed on your iPhone. Read this article to learn how to check for software updates on your iPhone. Make sure that your iPhone is charging or has at least 50 percent battery life before installing an iOS update.
If you're an iPhone, iPad, or iPod user, chances are you have encountered an alert saying, "this accessory may not be supported" a few times. Usually, the alert pops up after you plug your iPhone in for charging. But it could also appear when you're trying to use headphones or other accessories.
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Sometimes, this error goes away on its own. Other times, you're stuck with a device that won't charge or play music through the headphones. This troubleshooting guide will look at why this alert pops up on your iPhone and what you can do to fix the problem quickly.
There are a few reasons you might see a message saying, "accessory may not be supported," "this accessory is not supported by this device," or something similar. Here are some of the potential causes:
If the alert continues to appear, check the connector on your accessory and the port on your iPhone for any dirt or debris. A buildup of dirt inside the Lightning port often prevents accessories from making contact and triggers the error alert you're getting.
You may get an "accessory not supported" alert if you're using counterfeit accessories. To prevent this, make sure that the charging cable and accessories you use to charge your iPhone are Apple MFi-certified, meaning they were made according to Apple's design standards.
Have you plugged something into your iPhone or iPad and gotten an error that says "This accessory may not be supported"? This can certainly be a concerning and frustrating error, especially if you really need to charge your phone or want to listen to some music. In this article, we'll explain what this error means, 7 reasons why you might be getting this error, and 10 methods you can attempt to fix it.
I had all all this nonsense with my iPad Pro and its keyboard after about a years use. Seems the thing that activates the keyboard is a small reed switch (I am guessing) in the guttering just above the keyboard. When you snap the keyboard together ready for typing a magnet on the oposing face triggers the switch. Try it out! With the keyboard attached but not in the support guttering get a small magnet and rub it just above the 1 and 2 keys on the keyboard. If you are in an application that is waiting for input the onscreen keyboard will dissapear meaning that the physical keyboard is ready for typing.
I am the Director of Technology for a private school. We have 54 iPad Pro 12.9" iPads with Smart Keyboards deployed. We gave them out in February of 2016. By the end of the school year (May 2016), we had 4 or 5 students who were getting the "This accessory is not supported by this device" message. Sometimes a hard restart did the trick. Often times, it did not.
Fast forward to this school year we have had 12 smart keyboard issues. We found that many of the keyboards that were giving the "This accessory is not supported by this device" message finally stopped working on ay iPad. I currently have 7 smart keyboards that no longer work. I had another student come in this afternoon with the "This accessory is not supported by this device" message.
I have had this problem too. The Apple support page essentially says "restart your iPad and try again". I've done this, often two or three times -- and still the keyboard does not work! Most unhelpful.
You are basically remagnetizing the metal work which triggers the switch. Because the tolerance here are really tight it is also important to keep the guttering free of any swarf which might be ferrrous. I find I get lots of little metal fiilings stuck to it and these have to be carefully wiped away. Anything that detracts from allowing the two parts to meet will cause a problem. Just been testing my discovery all this evening by tearing the keyboard away and reattaching it and all seems to now be well. In fact I am typing this using the keyboard. Something else which also helps is to lower the iPad onto the keyboard right hand side first and then drops the left to meet. This is where I think the switch lies (Just above keys 1 and 2). If you now have a new keyboard and it works just fine straight out of the box the new example has the required magnetic flux to operate the switch.
Update 2 - I write this update on my new iPad Pro Smart Keyboard having had it replaced at the Apple Store. Took the replacement out of the box and connected it and instantly worked. To me, this suggests the issue is with the Smart Keyboard.
It's definitley a software based problem. It has also gotten worse, not better throughout the 10.1 beta and "official" release. For all the apple products I have spent money on since my first Mac in 1999 or 2000 (17" PowerBook), i can't help but feel like their priority is getting me, especially as an early adopter of all their products (more than I care to admit to here) to drop thousands on another MacBook Pro. I very well may but not until this problem is fixed.
I too have experienced this issue with my iPad pro for about a month now. When I am working in an app or just watching a video the "accessory is not supported..." error pops up. They keyboard only works sometimes but not others. It seems so sporadic that I cannot seem to figure out the cause. I have restarted multiple times, cleaned the contacts, and even restored my entire iPad to try and get it to work with no success. I sure hope that Apple comes up with a fix.
I've been looking for an answer to this for 6 months now. Same issue, same response from Apple. Unfortunately, no Genius Bar nearby to go and beg for a replacement. It sure would be refreshing to see Apple do the right thing on this, but my guess is it will take a class action suit to get a response.
Are there any other solution to this issue since downloading the latest version of Xcode is already what I'm running, and finding the Configuration Files to do the switch seems unlikely right now? Does anyone have those Configuration Files or know how to edit them to trick Xcode?
Step 1:
Following GitHub Repository seems to be up to date with all the required Support Files which are helpful to resolve. And it seems like this repository gets updated quicker as possible. Check out it for yourself and you are halfway done.
The above directory is the real version of iOS that Xcode supports real machine debugging, as shown below:Then copy the latest DeviceSupport file to this directory through other channels and restart XCode to debug with the latest iOS device.
I have had to come back to this SO question twice in the past couple weeks. First time, I did have to update my Xcode and iOS versions, which fixed the issue. Now, the issue has returned, but there are no updates. I tried disconnecting and reconnecting my phone from my laptop, but to no avail.
I know this is just echoing the other answers here, but at the very least, I would recommend just starting with a simple phone restart and seeing if that fixes your problem. Here is the specific screenshot that I encountered, in case yours is the same (pro tip: you can open up the "Devices and Simulators" window by going to Window -> Devices and Simulators shift-command-2).
In my case, the Xcode version is 13.1 and my iOS version is 15.4 so what I did, First downloaded device support version 15.4 from here (Download according to your device version) and added this to my Xcode.
I experienced this problem when using the iPhone's personal hotspot on my Mac. The fix was to disconnect the phone from the computer, then disconnect from the personal hotspot and reconnect again. Apparently this makes the mac use the wifi hotspot (and not the usb hotspot on the iPhone, which messes things up when debugging).
If you are facing this issue despite using a compatible and certified accessory, simply unplug and plug it back into your iPhone. This age-old method can fix many errors on your devices and this is one of them. However, if you are unable to fix it, try restarting your iPhone.
If a lot of users are seeing this error on their devices, it is most likely a bug that can be fixed with a software update. Therefore, Apple will release a new iOS update for your iPhone. Hence ensure you regularly check for updates and use the latest version.
We hope this article helped you get rid of the error message and use accessories on your iPhone without any problems. However, we wish Apple replaces the lightning port soon. Given that all of our other devices have the USB-C port, we can use a range of common accessories for our iPhone as well and when that day comes, life will be much easier!
Although iPhone is one of the most powerful smartphones in the world, many people still encounter some silly errors while using it every day. For iPhone users, "This accessory may not be supported" error has to be the most frustrating one. Out of nowhere, iPhone begins to complain about the hardware or charger.
As far as I can tell, "This accessory may not be supported" error message mainly appears under two conditions as below. Note that if you get another message like "This cable or accessory is not certified and may not work reliably with this iPhone/iPad", they are basically the same issue.
1. Charging the handset. If you're using a cheap, non-Apple charger, it would be easier to get this error message. But sometimes, even if you are using an official Apple lighting cable, the error can also happen due to the firmware problem within the operating system. be457b7860
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