Privacy Policy
Last Updated: December 24, 2025
1. Introduction
Treklo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully.
2. Information We Collect
Personal Information
When you sign in using Google or Apple Sign-In, we collect:
- Name
- Email address
- Profile picture (if provided by the authentication service)
- Unique identifier from the authentication provider
Usage Data
We collect information about your interactions with the App, including:
- Maps you've viewed and completed
- Your travel progress and check-ins
- App usage statistics and preferences
Guest Account Data
If you use the App as a guest, your data is stored locally on your device only. This data may be lost if you uninstall the App or clear your device's data.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App's functionality
- Save and sync your travel progress across devices
- Process subscription payments and manage your account
- Send you updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address technical issues or fraudulent activity
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
- Legal Requirements: When required by law, subpoena, or other legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Third-Party Authentication Services
We use Google Sign-In and Apple Sign-In for authentication. When you use these services, you are subject to their respective privacy policies:
- Google Privacy Policy: https://policies.google.com/privacy
- Apple Privacy Policy: https://www.apple.com/legal/privacy/
6. Data Storage and Security
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored on secure servers with encryption both in transit and at rest. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at trekloapp@gmail.com.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal information
- Data Portability: Request a copy of your data in a structured format
- Opt-Out: Opt out of certain data processing activities
To exercise these rights, please contact us at trekloapp@gmail.com.
9. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information is collected, used, shared, or sold
- The right to delete personal information
- The right to opt-out of the sale of personal information (Note: We do not sell personal information)
- The right to non-discrimination for exercising CCPA rights
10. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. International Users
If you are accessing the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using the App, you consent to this transfer.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Your continued use of the App after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: trekloapp@gmail.com