Party Equipment Rental Service in Treasure Valley, ID

Booking is easy and can be done directly through our website. Please browse our inventory, select your desired item, choose your date and time, and follow the prompts to complete your reservation. You’ll receive a confirmation email once your booking is finalized. If you have any questions or special requests, our customer service team is available to assist. It's always best to reserve early, especially during peak seasons, to ensure availability. All bookings are subject to approval based on equipment and staffing availability.

Yes, a deposit is typically required to secure your reservation. This ensures that the equipment is held specifically for your event. The deposit amount is applied toward your total balance and helps cover preparation and scheduling costs. Deposits are generally non-refundable, but may be transferable under certain circumstances. If weather or unforeseen issues arise, we’ll work with you to reschedule or make accommodations. Details about deposits and cancellation policies are provided during checkout and in your confirmation email.

We understand that plans sometimes change, and we strive to be as flexible as possible. If you need to cancel, please get in touch with us as soon as possible so we can update your booking and potentially offer your slot to others. Cancellations made within a specific time frame may be eligible for rescheduling or credit toward a future rental. Last-minute cancellations, especially on the day of the event, are typically non-refundable due to the costs associated with preparation. Weather-related cancellations are handled separately and may qualify for rescheduling options. We always strive to be fair and accommodating in every situation.

Yes, most inflatables and equipment require access to a standard power outlet. We recommend using a grounded outlet within a reasonable distance of the setup area. If power is not available nearby, we offer generator rentals to ensure safe and continuous operation. The electrical source must be reliable, as power interruptions can affect safety and functionality. Our team will discuss your power setup during confirmation to make sure everything is ready on event day. We also bring extension cords as needed, but please let us know in advance if additional support is required.

Setup and takedown times vary depending on the type and number of units you’ve rented. On average, setup takes between 30 minutes and an hour per inflatable. Our professional team handles all loading, installation, and safety inspections prior to your event's commencement. Takedown generally takes a bit less time, and we hold that promptly after your rental period ends. We strive to be punctual and efficient to minimize interruptions to your event timeline. You don’t need to help with the setup or removal—we’ve got it covered.

Yes, we require a responsible adult to be present during both delivery and pickup. This ensures that we can review safety rules, confirm the placement of the equipment, and obtain a signature on the rental agreement. Our team will walk you through proper usage and safety guidelines before your event begins. If the site is located in a park or venue, please arrange for someone with the necessary authority to be present at the scheduled time. This helps avoid delays and ensures your event starts smoothly. Communication is key—if anything changes, just let us know ahead of time.

We can set up on a variety of surfaces, including grass, turf, concrete, asphalt, and indoors. However, the surface must be flat, clean, and free of sharp objects or debris. Grass is often the safest and most ideal option, but we’ll provide tarps and anchoring to accommodate other surfaces when necessary. For hard surfaces, we use sandbags or other secure anchoring methods to keep the units in place. Please inform us in advance about the type of surface so we can prepare adequately. We do not set up on steep slopes or loose gravel for safety reasons.

Absolutely. Cleanliness and safety are our top priorities. Each unit is thoroughly cleaned and sanitized after every use with high-grade disinfectants. We also inspect every item before delivery to ensure it’s in excellent working condition. Our team takes cleanliness seriously to provide a safe and hygienic environment for your guests. We encourage customers to notify us if they ever notice a concern, although it’s rare, thanks to our strict protocols.

Our equipment is designed with safety in mind and can be enjoyed by guests of various ages, depending on the unit. We provide clear age and weight guidelines to help you choose the best options for your event. Safety features, such as mesh sides, inflatable walls, and entrance steps, are built into many units. Adult supervision is always required during use to ensure a safe environment. We also review safety rules with you upon delivery so everyone can enjoy the fun responsibly. If you're unsure which unit fits your needs, we’re happy to recommend the right one.

Weather can be unpredictable, and your safety is our priority. If bad weather is forecast—such as strong winds, lightning, or heavy rain—we’ll help you reschedule your rental. If cancellation is necessary due to weather, we offer flexible options for applying your deposit to a future event. We do not operate inflatables in unsafe weather conditions, especially if it poses a risk to guests or equipment. Our team closely monitors forecasts and communicates with customers before delivery. We aim to be fair and supportive, keeping your safety and satisfaction at the forefront.