Have you been thinking to travel on Turkish Airlines? But also wish to connect with its customer services first? Well, the airline does provide various ways to connect with dedicated Turkish Airlines customer service experts who can assist you with various aspects of your travel such as follows:
Reservations
Check-ins
Manage Booking
Rebooking
Baggage, cargo services, pet travel and group travel
Rescheduling and rebooking
Refunds, cancellations & flight change
COVID-19 Safety concern
Moreover, if you wish to connect through the experts via Turkish Airlines Customer service live chat, then you can easily do it via using the airline’s official website (contact use page) & the mobile application.
What to know about COVID Guidelines While travelling With Turkish Airlines?
As per the COIVD-19 guidelines, Turkish Airlines requires you to arrive at the departure airport 3 hours prior to the departure time as additional measures are taken before the flight take-off time.
The airline also recommends you to make your online check-ins within 60 minutes for domestic departures and 45 minutes for international departures.
It is also important to carry your mask, hand sanitizers, and other hygiene equipment before travelling on Turkish Airlines.
For more info on COVID-19 guidelines, you can also reach out to the Turkish Airlines Customer service and talk to the airline’s live experts.
Guidelines to contact Turkish Airlines customer service live chat team in COVID-19 pandemic
Via Phone
You can dial on the direct helpline number and instantly talk to the live experts on Turkish Airlines. Besides, the experts are available for 24/7 and can assist you with reliable solutions. Also, they’ll provide you help within real-time on all of your queries. Online process by submitting a request form If you have cancelled your flight successfully then you can approach the airline for the refund policy too. For the flight refund, you can fill out the application that’s available on the website.
Once the application is submitted then the airline will review your Turkish airlines refund policy and according to terms the amount will be refunded in few days.
Via Social Media Handles
The Turkish Airline’s social media handles on Facebook, Twitter, Instagram can also help you to connect with the customer services experts on the airline. You can use your social media messengers, comment box, wall-posts, etc. to talk to the experts and get relevant help.
Moreover, it is highly recommended to opt for the phone support option to get through the Turkish Airlines Customer service live chat team. In this way, you’ll get real-time and 100% assurance on your bookings.
If the passenger wishes to cancel their flight ticket, no need to worry anymore because Turkish Airlines gives you an alternative to cancel their flight 24 hours before the scheduled departure of the flight without levying any charges. Because, canceling of flight is not certain except the taxes and the dates so every passenger must have the basic information in case the airlines cancel the flight due to non-operational of the flight or it could be due to the bad weather conditions. Here you will learn all the basic policies stated by Turkish Airlines.
Passengers are allowed to cancel their flight ticket 24 hours before the scheduled departure of the flight.
In case passengers have Economy fare ticket options, then passengers are not eligible for any refund after cancellation.
If the passengers have business restricted fare ticket, passengers are required to pay a sum of $400 as a cancellation fee.
If the passengers buy a non-refundable flight ticket, then passenger will not be charged a cancellation fee.
In an instance if the Turkish airways cancel your flight booking, then airlines give you a leverage to rebook the flight automatically for the next travel.
Passengers are allowed to change the non cancelled flight at the same time, if a Turkish airway has not cancelled the flight ticket.
If the travelers are holding a flexible fare ticket, passengers would not be charge any cancellation fee.
Get to know Turkish Airlines refund policy in Coronavirus Outbreak
Are you considering to contact Turkish Airlines customer service for assistance with COVID-19 issues? If so, you can know about methods to contact customer service number and other ways from below.
Turkish Airline's customer care may be contacted most conveniently through their customer service phone number, which allows you to speak with someone for assistance with issues in COVID-19. You can learn how to speak with someone at Turkish Airlines customer service phone number by reading the instructions below.
On the airline's official website, you can find the customer care phone number, which is toll-free and accessible 24 hours a day
When you call customer service phone number, you will be given instructions to pick the service type by an automated machine.
Then you may opt to seek help with issues in Covid-19 by following the computerized voice instructions to redirect your phone to someone from their support staff.
Finally, when someone answers the phone, you can speak with them to request assistance with any COVID-19 issues.
Another way to obtain help with COVID-19 issues is to look for support links of Turkish Airlines on social media sites such as Facebook, Twitter, and many others.
You can get the relevant information on how to contact a live person from the Turkish Airlines customer service phone number and other methods by looking through the information provided above.