Privacy Policy
Effective Date: July 21, 2025
1. Introduction
Travel ‘Ohana App (“we,” “our” and “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (the “App”).
This policy applies to information we collect:
On our App
2. Children Under the Age of 18
Our App is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the App. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on our App or through any of its features, register on the App, make any purchases through the App, or provide any information about yourself to us, including your name, address, telephone number, email address, or any display name you may use. If we learn we have collected or received personal information from a child under 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at travelohanaapp@gmail.com.
3. Information We Collect
Information Collected Through Use of the App
We collect several types of information from and about users of our App, including information:
By which you may be personally identified, such as name, email address, profile picture or any other identifier by which you may be contacted online or offline (“personal information”);
That is about you but individually does not identify you, such as your general location and where you are traveling;
Related to your use of the App that helps us understand how our users use the App; and
About your internet connection, the equipment you use to access our App, and usage details.
We may collect this information:
Directly from you when you provide it to us.
Automatically as you navigate through or use the App. Information collected automatically may include device information, interactions, Firebase analytics, usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through our App may include:
Information that you provide by filling in forms on our App. This includes information provided at the time of registering to use our App and messages you send in group chats. We may also ask you for information when you report a problem with our App.
Records and copies of your correspondence (including email addresses) if you contact us.
You also may provide information to be published or displayed (“posted”) on public areas of the App, including our group chats, or transmitted to other users of the App or third parties (collectively, “User Contributions”). Your User Contributions are posted and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the App with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
4. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
To provide our App and its contents to you.
To provide you with information or services that you request from us.
To fulfill any other purpose for which you provide it.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our App, or any services we offer or provide through it.
To allow you to participate in interactive features on our App.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
Our App necessarily involves using your information to provide you information about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please do not use the App.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
If you are a resident of California or a country governed by the GDPR, you may have additional rights to access or delete your data. Contact us at travelohanaapp@gmail.com to make such a request.
5. Accessing and Correcting Your Information
You can review and change your personal information by logging into the App and visiting your account profile settings page. If you delete your User Contributions from the App, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Services users.
6. Data Security
We use Google Firebase for authentication, database, and analytics. Your data is stored securely on Firebase servers. We do not sell your personal information. We may share data with service providers only when necessary to operate and improve the App.
Firebase is operated by Google. For more information on how Firebase handles user data, see Google's Privacy Policy.
7. Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page and any changes will be reflected by the “Effective Date” above. If we make changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account or through a notice on the App. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our App and this privacy policy to check for any changes.
8. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us by sending us an email stating your questions or comments to travelohanaapp@gmail.com.