Whether you manage one Airbnb or multiple, read on to learn the best practices for managing your Airbnbs remotely. We’ll cover everything managed airbnb property from setting expectations to automating operations and beyond.
#1. Setting Expectations with Guests
When it comes to remote management, communication is key. You want to ensure that your guests know what to expect and how things work before they arrive. For starters, you should always provide a detailed welcome letter and house rules via email upon booking confirmation. This should include all the information guests need about check-in/check-out procedures, managed airbnb property house rules such as no smoking or pets allowed, nearby amenities like restaurants and shops, WiFi passwords if applicable, etc. You should also make sure that all this information is easily accessible on your Airbnb listing page so that potential guests can find it without any trouble before booking with you.
You should also set expectations around communication during their stay: let them know how available you will be (e.g., “I will be available by phone during business hours”) and what kind of assistance they can expect (e.g., “If there are any problems while staying with us I’ll be more than happy to help resolve them via email or phone call”). Additionally, consider clearly stating in your welcome letter that due to managed airbnb property remote management there may be a slight delay in responding if something unexpected arises during their stay - but remind them that you are here for them when needed!
#2. Automating Operational Tasks
Automation is a great way for busy hosts who manage multiple Airbnbs remotely to save time on operational tasks like cleaning between bookings or sending messages at key points in the guest experience journey such as pre-arrival checklists & arrival reminders. To automate these tasks efficiently try leveraging managed airbnb property platforms like Guesty which allow hosts to customise automated emails & text messages so that it's tailored towards each guest's individual needs & interests which helps build loyalty over time & improves customer service levels even when managing from afar!
Additionally automation can help streamline mundane tasks such as cleaning between bookings by using services like Cleanly which offer professional home cleaning services at an affordable price - simply schedule ahead of time & have someone come in to clean up after each guest leaves! Automation also makes it easier for managed airbnb property hosts who manage multiple Airbnbs remotely because they won't have to worry about manually coordinating different cleaners across different properties - instead just let Cleanly handle it all!
#3. Managing Reviews Remotely
Reviews play an important role in attracting new guests – both good reviews increase trustworthiness while bad reviews can put off potential customers from booking with you again or worse yet leave negative comments online about their experience staying at your place(s). That’s why it’s important for hosts who manage Airbnb remotely not only monitor ratings closely but also take proactive steps towards preventing bad reviews whenever possible by providing exceptional managed airbnb property customer service even when not present physically / locally near their property(ies). For example sending out reminder emails regarding check-in/checkout times + key house rules ahead of time – this lets everyone know exactly what's expected beforehand instead of having surprises pop up mid-stay leading potentially leading up unhappy encounters down the line.
#4. Leveraging Technology Tools
Technology tools make running an Airbnb easier than ever before – especially when managing remotely! Here are some top managed airbnb property tools recommended by experienced remote managers: Guesty (which allows users access full control over listings plus automation features), Zillow Rental Manager (an app designed specifically for landlords), Hostfully (which provides helpful templates & content library resources), HomeAway Calendar Sync (to keep track of inquiries/bookings across multiple sites) and Last Minute Listing Toolkit (for last minute hosting needs). Using these technologies helps streamline operations from listing optimization through post stay follow ups making sure no detail goes missing even when managing from afar.
#5. Utilising Local Assistance
Another great way for remote managers running multiple Airbnbs successfully is utilising local vendors / partners nearby each property – this helps alleviate some stress off of having everything managed solely through technology solutions alone since managed airbnb property networking locally has many advantages including gaining insights into local markets + trends plus being able connect face-to-face whenever necessary; whether it's finding reliable cleaners contractors handyman etc working together collaboratively goes a long way towards making sure properties run smoothly even when managed remotely.
#6. Keeping Up With Laws And Regulations
As a host renting out property short term it's important to keep abreast laws regulations applicable area e g ensuring comply zoning ordinances noise level limits tax requirements et cetera; failure to do so could lead hefty fines and expensive legal consequences down line. Luckily many cities now offer managed airbnb property online resources to help navigate complicated landscapes and stay compliant much easier. Plus organisations like National Association Realtors provide valuable advice on specific related topics helping protect rights and profits.
Managing an Airbnb doesn't have to be difficult if done correctly regardless of whether it is located nearby or far away. It's all matter following managed airbnb property processes exceeding guest expectations make it easy to operate effectively implementing tech solutions automating operational tasks utilising local assistance keeping up with laws and regulations. Being prepared, organised and taking advantage of available resources go long toward success.