Ms. Natalie Serafini is originally from the central Pennsylvania area. She obtained her undergraduate degree in Psychology from Lock Haven University, and her M.Ed. in Counselor Education from the Pennsylvania State University, as well as national certification in counseling (NCC). Ms. Serafini has worked for more than ten years as a school counselor with over 3,000 students across all settings (K-12), and has also worked as a Behavioral Specialist, Therapist, SEL Teacher, and Clinical Coordinator. She has participated in additional training programs for Positive Behavior Interventions & Supports (PBIS), Trauma Informed Care, and Interconnected Systems Framework (ISF); and has been a Presenter on these topics at both the state and national levels. She is currently completing her doctoral degree in Educational Leadership, and has completed coursework as a Certified Clinical Trauma Professional (CCTP).