With the help of various resources, we have created a framework centred around 3 core tenets: recognition, reassurance, and resisting re-traumatization. Combined with administrative actionables, this framework aims to increase responder confidence and improve outcomes for patients with trauma.
We acknowledge that no two patient encounters will be the same. By implementing this curriculum, responders can adapt their individual response style to best support a patient's unique needs.
(Pictured above: McMaster Student Union EFRT, 2023-2024)
The ability to identify key signs and symptoms of patients with trauma, and understand how trauma may influence their emotions, behaviours, and interactions.
Recognition means looking beyond the surface-level presentation and acknowledging the potential impacts of a patient's past experiences.
The process of fostering trust and safety for patients through validation, empathy, and clear communication.
Reassurance requires a proactive effort to counteract the feelings instilled by traumatic experiences and promote a supportive, healing environment.
This involves the intentional effort to avoid actions, environments, or interactions that could replicate a patient’s past experiences or trigger a trauma response.
Resisting re-traumatization means prioritizing practices that minimize harm, rebuild trust and ensure patients feel supported, empowered and understood.
Healthcare administration rarely takes on the responsibility of building a trauma-informed environment, yet none of this is possible without adequate responder supports.
Administration should look to allocate resources for ongoing training and professional development opportunities, conduct regular staff check-ins, and create a culture that prioritizes well-being.
It is important to note that patients may exhibit behaviours different from what is listed on our page. Responders must use their best judgment to determine the next steps when indications aren’t as clear-cut. This curriculum should serve as a guide and not necessarily be used verbatim. We hope to provide a foundation for responders to communicate with patients in a way that best fits their individualized response style, and that they may be adapted for different patient needs.