Title: Privacy Policy – Transporter

Last updated: 26th November  2025

1. Introduction

Transporter (“we”, “our”, “us”) operates a mobile application designed to help users book transportation and related services.
We are committed to protecting your privacy and handling your data with transparency and care.

This Privacy Policy explains what information we collect, why we collect it, and how we use, share, and protect it.

By using our app, you agree to the practices described here.

2. Information We Collect

We collect only the minimum information required to provide the app’s functionality:

2.1 Personal Information

• Name
  
  

• Phone Number
  
  

• Email Address
  
  

2.2 Location Information

• Your live location or approximate location, used only to provide transportation functionality.
  
  

• Location is collected only while you use the app and is never sold.
  
  

2.3 Device Information

• Device type, OS version, app version, crash logs, and performance data.
  Used for diagnostics and app improvement.
  
  

3. How We Use Your Information

We use the collected data to:

• Create and manage your user account
  
  

• Enable location-based services
  
  

• Improve booking accuracy and driver assignment
  
  

• Send trip updates, notifications, and alerts
  
  

• Provide customer support
  
  

• Maintain safety, fraud prevention, and compliance
  
  

• Improve app performance and user experience
  
  

We do not sell your personal information.

4. Legal Basis for Processing

We process your information based on:

• Consent (India DPDP Act 2023)
  
  

• Legitimate interests (US / global standards)
  
  

• Contractual necessity (to provide the service)
  
  

5. Sharing Your Information

We may share information only with:

• Service partners or drivers (only necessary details for fulfilling a booking)
  
  

• Law enforcement (when legally required)
  
  

• Analytics and crash reporting tools
  
  

• Cloud hosting partners
  
  

We never sell or rent your data.

6. Data Retention

We keep your data only as long as needed for:

• Providing services
  
  

• Legal and compliance requirements
  
  

• Dispute resolution
  
  

You may request deletion at any time.

7. Your Rights

Depending on your jurisdiction, you have the right to:

• Access your data
  
  

• Correct inaccurate data
  
  

• Request deletion
  
  

• Withdraw consent
  
  

• Request portability (where applicable)
  
  

To exercise rights: contact us at transporterkum@gmail.com

8. Children’s Privacy

Transporter is not intended for children under 13.
We do not knowingly collect data from minors.

9. Data Security

We use:

• Encryption
  
  

• Secure servers
  
  

• Access control
  
  

• Regular security reviews
  
  

However, no system is fully secure, and we encourage safe usage practices.

10. International Transfers

Data may be processed in India or other countries where our partners operate.
We ensure all transfers meet international privacy standards.

11. Updates to This Policy

We may update this policy as needed. Changes will be posted on this page with the updated date.

12. Contact Us

For privacy questions or complaints, contact:

Email: transporterkum@gmail.com