**Last Updated: [2025.11.25]
** Thank you for choosing Translator("we", "us", or "our"), a mobile application designed to provide accurate, fast, and multi-functional translation services (including text, voice, image, and document translation) (the "App" or "Services"). We are committed to protecting your privacy and safeguarding the security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use our App. By downloading, installing, or using the Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
## 1. Information We Collect We collect information to provide, optimize, and enhance the Services, ensure service security, and deliver personalized translation experiences. The information we collect falls into two categories:
**Personal Information** (data that can identify you individually) and **Non-Personal Information** (data that cannot be used to identify you).
### 1.1 Personal Information We only collect personal information that you voluntarily provide or authorize us to access, including:
- **Account Information**: If you create an account (e.g., via email, Apple ID, or Google Sign-In), we may collect your email address, username, and profile preferences (e.g., preferred source/target languages, translation history sync settings). Your password (if applicable) is stored in encrypted form and not accessible to us.
- **Contact Information**: If you contact our customer support (e.g., via in-app feedback, email), we may collect your name, email address, and communication content to respond to your inquiries, resolve issues, or provide technical support.
- **User-Generated Content**: If you use features like "Favorites" or "Word Book", we collect the translation records, vocabulary entries, and notes you save to sync across devices (if you enable cloud sync) and provide quick access.
### 1.2 Non-Personal Information We automatically collect non-identifiable information when you use the App, which helps us improve service performance and user experience:
- **Translation-Related Data**: Text, audio, or image content you submit for translation (the "Translation Data") is processed to fulfill your translation request. This data is not retained beyond the translation session unless you explicitly save it as history.
- **Device Information**: Device model, iOS version, unique device identifier (e.g., IDFV – Identifier for Vendor), screen resolution, and system status (to ensure compatibility with translation features).
- **Usage Data**: Features accessed (e.g., text translation, voice translation, image scanning), translation language pairs used, session duration, frequency of use, and interaction patterns (e.g., saving favorite translations).
- **Technical Data**: IP address (used to approximate your region for localized language recommendations), network type (Wi-Fi/cellular), and app crash logs (to fix technical issues and optimize stability).
- **Permission-Related Data**: If you grant permissions for specific features, we collect limited data necessary for functionality:
- Microphone access: For voice translation or speech-to-text conversion.
- Camera access: For image translation or real-time scanning translation.
- Photo Library access: For importing images containing text to translate.
- Clipboard access: For quick translation of copied text (with your explicit consent).
- **Aggregated Data**: Anonymized and aggregated data derived from user activity (e.g., "60% of users prefer English-Spanish translation"), which cannot be linked to any individual. ## 2. How We Use Your Information We use the collected information solely for the following legitimate purposes:
- **Provide and Maintain the Services**: Process translation requests (text, voice, image, document), deliver accurate translation results, and support core features like translation history, favorites, and word books.
- **Personalize User Experience**: Customize the App interface (e.g., default language pairs, font size), sync saved translations across devices, and prioritize frequently used features based on your usage habits.
- **Improve and Optimize the Services**: Analyze usage data and technical logs to fix bugs, enhance translation accuracy, update language support, and optimize compatibility with different iOS versions.
- **Respond to User Inquiries**: Address customer support requests, resolve complaints, and provide technical assistance based on the contact information you provide.
- **Ensure Service Security**: Detect and prevent fraudulent activity, unauthorized access, and technical breaches to protect the App and user data (e.g., encrypting translation content during transmission).
- **Comply with Legal Obligations**: Adhere to applicable laws, regulations, or legal requests (e.g., responding to subpoenas or government inquiries).
## 3. How We Share Your Information We do not sell, rent, or lease your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:
- **With Service Providers**: We engage trusted third-party service providers to assist in delivering the Services. These providers are contractually obligated to maintain data confidentiality and security, and only use your information to perform the requested services:
- Translation engine partners (e.g., professional translation API providers) to process translation requests (using anonymized Translation Data only).
- Cloud infrastructure providers (e.g., AWS, Apple Cloud) to securely store account data and synced translation history.
- Analytics tools (e.g., Firebase Analytics, Crashlytics) to monitor app performance (using anonymized data only).
- **For Legal Reasons**: We may disclose your information if required by law, court order, or government regulation, or to protect our legal rights, property, or the safety of users or the public.
- **In the Event of a Merger/Acquisition**: If we are acquired by or merged with another company, your information may be transferred to the acquiring entity, but we will ensure the transferee adheres to this Privacy Policy.
- **With Your Consent**: We may share your information with third parties if you explicitly authorize us to do so (e.g., sharing translated content via social media platforms).
## 4. Data Retention We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law:
- **Personal Information**: - Account information (email, username) is retained until you delete your account (via the App’s "Settings" > "Account" > "Delete Account").
- Saved translation history, favorites, and word book entries are retained while you use the Services, or until you manually delete them or disable cloud sync.
- Customer support communications are retained for 12 months to resolve follow-up issues and comply with legal requirements.
- **Non-Personal Information**: Anonymized usage data and device information may be retained indefinitely for analytical purposes, as it cannot identify you. When data is no longer needed, we securely delete or anonymize it using industry-standard methods (e.g., encryption key destruction, data overwriting).
## 5. Data Security We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction:
- **Encryption**: Data transmitted between your device and our servers (e.g., account information, translation content) is encrypted using TLS 1.3. Stored data (e.g., saved translations, account details) is encrypted at rest.
- **Access Controls**: Only authorized personnel (e.g., developers, customer support) have limited access to personal information, and they are required to adhere to strict confidentiality policies.
- **Data Minimization**: We only collect and process data necessary for the Services. Translation content is not used for training purposes unless you explicitly consent.
- **Third-Party Security**: We vet third-party service providers to ensure they meet industry security standards (e.g., SOC 2 certification) and require them to maintain data protection measures. While we strive to protect your data, no security system is 100% foolproof. You acknowledge that you use the Services at your own risk, and we are not liable for unauthorized access due to factors beyond our control (e.g., device theft, weak passwords).
## 6. Your Rights and Choices You have the right to control your personal information and modify your preferences at any time:
- **Access and Update Your Information**: You can view or edit your account information (e.g., email, preferred languages) via the App’s "Settings" > "Account" section. - **Manage Permissions**: You can enable or disable permissions (microphone, camera, photo library, clipboard) in your device’s settings (Settings > Privacy & Security > [Translator]). Disabling permissions may limit certain features but will not affect basic translation functions.
- **Delete Translation History**: You can manually delete individual or all translation history entries via the App’s "Settings" > "Privacy" > "Clear Translation History".
- **Delete Your Account**: You can delete your account permanently by navigating to "Settings" > "Account" > "Delete Account". Deleting your account will remove all your personal information and synced data from our servers.
- **Data Portability**: You can request a copy of your personal information (e.g., account details, saved translations) by contacting our privacy team (see Section 10). We will provide the data in a machine-readable format (e.g., CSV) within 30 days of your request.
- **Right to Be Forgotten**: You can request the deletion of your personal information by contacting our privacy team, subject to legal obligations (e.g., retaining data for regulatory purposes). To exercise any of these rights, please contact us using the information in Section 10. We may ask you to verify your identity to ensure the security of your data.
## 7. Children’s Privacy The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will immediately delete the information from our servers. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
## 8. Third-Party Links and Services The App may contain links to third-party websites or services (e.g., social media sharing buttons) or integrate third-party tools (e.g., ads, analytics). This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We recommend that you review the privacy policies of any third-party services you access through the App.
- **Advertisements**: If the App includes ads, third-party ad networks (e.g., Apple Ads, Google AdMob) may collect non-personal information (e.g., device type, usage data) to deliver personalized ads. You can opt out of personalized ads via your device’s settings (Settings > Privacy & Security > Apple Advertising > Personalized Ads).
- **Analytics**: We use third-party analytics tools to track app performance and usage trends. These tools collect anonymized data (e.g., crash logs, feature usage) that cannot be linked to you.
## 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Services. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy. - Notify you via a pop-up message in the App (for material changes) or via email (if you have an account). Your continued use of the Services after the updated Privacy Policy takes effect constitutes your acceptance of the changes. We encourage you to review this policy periodically.
## 10. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us:
- Email: [wenliufei67450@163.com]
**By using Translator, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.