Privacy Policy
Thanks for using Translato App. As such, we take very seriously the respect and protection of your privacy and security. We are committed to following and continuously evolving best practices to support this principle.
We
– meaning Soution Developers , have created an application
called as Translato (also "Translato App," "our" or "us") – prepared this Privacy
Policy to help you understand our practices with respect to the collection,
use, and disclosure of information we collect from you through Translato App’s
web or mobile applications (the "Translato App Products"), our websites that link to this Privacy Policy,
and any other services we provide to our users or end users (collectively with
the Translato App Products, the "Services").
By
accessing or using the Services, you agree to this Privacy Policy and our Terms
of Service.
Effective
date: 20th Oct 2021
What
Information We Collect
What
types of information we collect from you depends on how you use the Services,
what Services you use, and what information you choose to provide or make
available to us. We collect information from you when you:
Your email ID or Google login ID when
you create or register an account
Your input information or data into any
of our Services, or post or upload Content to our Services
Submit questions and requests or
contact us or for user support or technical support via forms, email, or other
communication media
Your device information such as IP
addresses, mobile device identifiers, rough geo-location, browsing interests,
etc
User
Information
Information
related to the creation of accounts or that otherwise identifies you as an end
user of Translato App is what we call "User Information." User
Information may include certain "personally identifiable information"
or "PII", such as your name and/or email address.
If
you are an end user using the Services through an account created on your
behalf by an Translato App user (such as
an employer, organization of which you are a member, or another individual), we
may collect and process User Information about you on behalf of the Translato
App user with whom your use of the Services is associated.
When
you create an account with Translato App, we may collect certain User
Information directly from you or, if you create your account using a
third-party service (such as Google), we may collect User Information about you
from the third-party service (such as your username or user ID associated with
that third-party service). By choosing to create an account using a third-party
service, you authorize us to collect User Information necessary to authenticate
your account with the third-party service provider.
Certain
aspects of the Services allow you to link or integrate third-party products and
services to enable certain features and functionalities with the Services. For
example, in future, you may connect your Google Sheets or Google Drive account
so as to generate Content in Translato App from information and data contained
in your Google Drive. If you choose to use these features or functionalities,
you may be asked to create an account with a third-party service provider or
link your existing account with that service provider (and, by doing so, agree
to the privacy policy and/or terms and conditions of that third-party). You may
also be asked to authorize Translato App to collect information from the
third-party service provider on your behalf. We will then collect information
(such as your username or user ID associated with that third-party service)
from you and/or that third-party service provider as necessary to enable the
Services to access your data and content stored with that third-party service
provider. Once the authentication is complete, we have the ability to access
information you provided to us or was otherwise collected by the third-party
service in accordance with the privacy practices of that third-party service.
We will store the information and data we collect and associate it with your Translato
App account, and we will only use that information and data to enable the
integration of the Services with the third-party service provider and to
perform actions requested or initiated by you, or that are reasonably necessary
to carry out instructions provided by you.
Content
One
of the core aspects of the Translato App Products (and our related Services) is
that you can upload any information, data, content, material – anything. We
call anything you upload through the Translato App Products "Content."
User (and anyone who can interact with your use of the Translato App
Products) ultimately controls the nature of the Content, and our collection,
use, and disclosure practices with respect to Content are separate from those
with respect to other sorts of information we collect, including User Information.
As explained in detail above, we may, in future, also upload Content
automatically with your authorization from third-party service providers (such
as from your Google Drive).
Information
collected automatically through your use of the Services
We
collect information about how you use the Services and your actions on the
Services, including IP addresses, what software and hardware you use (such as
browser types, operating systems, ISPs, platform type, device type, mobile
device identifiers such as make and model, mobile carrier), pages or features
of Translato App used and associated dates and time stamps, search terms, links
you click, whether you open messages sent to your account, and other statistics
related to your usage of the Services. We may also use tools, including
third-party tools, to collect analytics data. Some of this information is
collected through the use of "cookies" and other tracking
technologies, such as web beacons, session replay scripts, and similar
technologies ("tracking technologies"). We may also work with third
party partners to employ tracking technologies.
If
you would prefer not to accept cookies or otherwise wish to disable our use of
tracking technologies, please see "Managing Your Information," below.
Please note that doing so may negatively impact your experience using the
Services, as some features may not work properly.
Location
information
In
some cases, we may collect limited location information. For example, we may
use Google Analytics convert your IP address into a rough geolocation to
understand in what areas our users are located and to improve and personalize Translato
App (for example, to display time data in the correct local time).
Aggregated
and anonymized information
We
may collect information by aggregating and anonymizing other information. The
aggregation and anonymization process prevents the information from being
reassociated or identified with any one user account, user, or individual. We
may use aggregated and anonymized information for a wide variety of statistical
and analytical purposes.
How
we use the information we collect
We
use the information we collect for a variety of purposes, and how we use it
depends on what we collect and what Services you use (or features of the
Services). These purposes may include:
§ Providing the cloud backup services to
you
§ Providing user support or technical
assistance and responding to requests or inquiries from you
§ Contacting you to provide product
updates, information about products you have requested or purchased
§ Marketing Translato App products,
services and features that you may be interested in, and monitoring the
performance of our advertisements and marketing efforts
§ Creating or administering your account,
including identifying you with your account or the account of an Translato App user
§ Deriving market insights, ways to
improve the Services, and other business analysis or research purposes
§ Customizing existing and future product
offerings and other aspects of the Services to you and other users
§ Securing the Services and our systems,
and protecting your information and data
§ Sharing with third parties for the
purposes discussed in "How we share information", below
§ Any legitimate business purpose,
provided that the information is aggregated and anonymized
Personally
Identifiable Information
Specifically,
we may use personally identifiable information (including those contained
within the User Information or otherwise collected by us) for the above
purposes, but only as to the extent necessary for the purposes for which you
have provided us with the information, to respond to inquiries or requests
(including requests for user support or technical assistance), to otherwise
perform our obligations or act consistently with our Terms of Service, to
respond to law enforcement or other governmental or legal authorities, and to
otherwise use the information consistent with your instructions to us (both
explicit, such as when you contact us directly with a request, and implied,
such as when you engage us to provide you with the Services). If you wish to
change these instructions, either by request, by correcting, amending, or
deleting information we may have collected about you, or by opting out of
certain data collection practices, please see "Managing Your
Information", below.
The Content will become property of
Translato App and ultimately has the sole and sole right to use it any manner
whatsoever.
Use
of Content
Notwithstanding
anything else in this Privacy Policy to the contrary, we will not use or access
your Content except in the following cases: for providing the Services to you;
where you (or, if you are an end user, the Translato App user through which you
have an account) explicitly approve access (e.g., during a user support
inquiry); where compelled to do so in response to lawful requests by law
enforcement or government regulators; where necessary to ensure the stability
and security of the Services and our systems (e.g., where we have reason to
believe specific Content is degrading server stability); and where necessary to
protect the rights, privacy, safety, or property of you, us, or others. We may
also analyze metadata related to Content (such as total number of records, file
size, API volume, access logs, etc.).
How
we share information
We
disclose information we collect in the following cases:
§ You asked us to, or otherwise gave your
specific consent.
§ With vendors we engage to provide you
with aspects of the Services, such as data storage, hosting, and payment
processing.
§ With vendors we engage to help us gain
insights and analytics into how the Services are used and how they might be
improved (for example, we may use third-party data enrichment services like
Microsoft and Firebase analytics for analysis in order to make our product more
robust, user friendly and secure).
§ As necessary to comply with applicable
law, including governmental requests, law enforcement requests, and otherwise
to protect the rights, privacy, safety, or property of you, us, or others.
§ As necessary in the event of a proposed
or actual reorganization, merger, sale, joint venture, assignment, transfer,
financing, or other disposition of all or any portion of Translato App business,
assets, or stock.
§ With others for any legitimate business
purpose, provided the information is aggregated and anonymized.
Privacy
policy of our 3rd party vendors
§ Firebase
§ Cooperation in: Server technology
§ Link:
https://firebase.google.com/support/privacy
§ Google AdMob
§ Cooperation in: In-App advertising
§ Link: https://support.google.com/admob/answer/7666366
Microsoft
https://privacy.microsoft.com/en-gb/privacystatement
https://azure.microsoft.com/en-in/support/legal/
How
we secure your information
Security
Translato
App uses Google's Firebase Platform to provide the necessary hardware,
software, networking, storage, and related technology required to run Translato
App Cloud. We will never sell data to 3rd parties. We implement appropriate
technical and organizational measures to protect the information we collect and
store.
All
data and information transmitted with Service is secured by SSL protocol. User
data that we store in GCP will be protected using Google’s built-in
encryption-at-rest features. We use Google's server-side encryption feature
with Google-managed encryption keys to encrypt all data at rest using AES-256,
transparently and automatically. You can find additional information on how
encryption at rest protects your data here.
Unfortunately,
no security measures are 100% foolproof, and as such no network or system
(including ours) can be guaranteed to be 100% secure against destruction, loss,
alteration, unauthorized disclosure of, or access to information we collect and
store. If you believe your information may not be secure for any reason, please
contact us immediately at international@Translato.com
Managing
Your Information
You
control all Content you upload. Content you delete (including Content
containing personal information) may be retained in archived or backup copies
in order to enable you to use certain features like revision history. For
instructions on how to permanently delete Content from your Translato App
account, please contact us at international@Translato.com
Please note that permanent deletion of Content through this process will impair
or disable those features with respect to that Content.
If
you wish to cancel your account, you may do so by contacting us at international@Translato.com If you do, personally identifiable information
associated with your account will be deleted as soon as is reasonably practical
or as required by applicable law. Please note that we may retain information
that is otherwise deleted in anonymized and aggregated form, in archived or
backup copies as required pursuant to records retention obligations, or
otherwise as required by law.
We
may use some of the information we collect for marketing purposes, including to
send you promotional communications about new Translato App features, products,
events, or other opportunities. If you wish to stop receiving these
communications or to opt out of use of your information for these purposes, please
follow the opt-out instructions by clicking "Unsubscribe" (or similar
opt-out language) in those communications.
Cookies
and Tracking Technologies – How to Opt Out
If
you would prefer not to accept cookies or otherwise wish to disable our use of
tracking technologies, most browsers and mobile devices allow you to change
your settings so as to notify you when you receive cookies or other tracking
technologies are being used, and to choose whether or not to accept/allow it.
Certain
tracking technologies we use are related to advertising networks, and through
those technologies we may share certain information such as IP addresses. No
personally identifiable information is shared with these advertising networks,
but please note that the information we share with those advertising networks
might be combined with other information about you that those networks may have
collected from other sources. To learn more about advertising networks and how
to opt out of sharing information with them, please click here and here. If you’re in the EU, you can find additional
information about your choices with respect to advertising networks and online
behavioral advertising by clicking here.
You
can opt out of receiving personalised advertisements (ads based on your
interests which are more relevant to you) from the Settings Page in the app.
If
you have any questions about how we or our third-party service providers use
cookies or other tracking technologies that aren’t answered in this Privacy
Policy, please contact us at international@Translato.com
International
Transfers (including Transfers Outside of the European Union)
We
process and store information on servers located in the United States, and we
may store information on servers and equipment in other countries depending on
a variety of factors, including the locations of our users and service
providers. By using the Services, you consent to the transfer of information
(including User Information, Content, and personally identifiable information)
to locations that may be outside of your country of residence, including the
United States.
With
respect to transfers of information out of the European Union (EU), we may
process some personally identifiable information pursuant to data processing
agreements that include the EU Standard Contractual Clauses. To learn more
about our data processing agreements, please contact us at international@Translato.com
Information
from Children
Translato
App is not directed to children under the age of 13 and we do not knowingly
collect personally identifiable information from children under the age of 13.
If we learn that we have collected personally identifiable information of a
child under the age 13, we will take reasonable steps to delete such
information from our files as soon as is practicable. Please contact us at international@Translato.com if you believe we have any information from or about a
child under the age of 13.
Changes
to Privacy Policy
Any
information that we collect is subject to the Privacy Policy in effect at the
time such information is collected. We may, however, revise the Privacy Policy
from time to time. If a revision is material, as determined solely by us, we
may notify you, for example via email. The current version will always be
posted to our Privacy Policy page.
If
you have any questions about this Privacy Policy, please contact us at vik17ag@gmail.com