Welcome to our Translation App (hereinafter referred to as the "App"). We are committed to protecting your privacy and being transparent about how we collect, use, store, share, and protect your personal information. This Privacy Policy outlines our practices regarding your data when you use our App, in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws. By downloading, installing, or using the App, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please do not use the App.
We only collect the minimum necessary information to provide and improve our translation services, ensuring compliance with the principle of data minimization. The information we collect falls into two categories: personal information and non-personal information.
Personal information refers to data that can identify or be associated with a specific natural person. We collect personal information only with your explicit consent, and such information includes but is not limited to:
Translation Inputs: Text, voice recordings, and images (including text recognized from images) that you input for translation. These inputs are processed in real-time to generate translations. Unless you actively enable the translation history feature, we do not store these inputs. If you enable translation history, the data is stored locally on your device only and will never be uploaded to our servers without your additional consent.
Contact Information: If you contact our customer support team for assistance, we may collect your name, email address, or phone number to respond to your inquiries and resolve issues effectively.
Account Information: If you choose to register an account to use advanced features (e.g., syncing translation history across devices), we may collect your username, password (encrypted), and associated email address. You may also voluntarily provide a profile picture or nickname, which are used solely for account identification purposes.
Non-personal information is data that cannot identify you individually, even when combined with other information. We may collect this information automatically when you use the App, including:
Device Information: Model of your device, operating system version, device identifier (e.g., IMEI, UUID), IP address, and browser type. This information helps us ensure the App is compatible with your device and runs stably across different platforms.
Usage Data: Information about how you use the App, such as the translation languages you frequently use, the features you access (e.g., text translation, voice translation, image translation), the time spent on the App, and interaction patterns. This data is used to improve the App’s performance and user experience.
Diagnostic Data: Crash logs, error reports, and performance data (e.g., app loading time, translation response speed). This information helps us identify and fix technical issues, ensuring the App operates smoothly.
We use the collected information solely for the purposes stated in this Privacy Policy, and we will not use your data for any other purposes without your explicit consent. The main uses of your information include:
Provide Translation Services: Process your text, voice, and image inputs to generate accurate translations in real-time. This includes using voice recognition technology to convert spoken language into text for translation and image recognition technology to extract text from images for translation.
Improve Our Services: Analyze non-personal usage data and anonymized translation inputs to optimize our translation algorithms, enhance translation accuracy, and improve the App’s features and user interface. Any data used for service improvement is anonymized, meaning it cannot be linked back to you personally.
Manage Your Account: If you have registered an account, we use your account information to authenticate your identity, sync your translation history (if enabled), and provide personalized services (e.g., saving your favorite translation languages).
Respond to Your Inquiries: Use your contact information to reply to your questions, feedback, or complaints, and provide technical support when needed.
Ensure Security: Use device information and diagnostic data to detect and prevent security risks, such as fraud, network attacks, and app crashes, protecting your account and data security.
To provide our translation services, we may request certain permissions from your device. These permissions are strictly for the stated purposes, and you can manage or revoke them at any time through your device settings. The permissions we may request include:
Microphone Permission: Required for voice translation and speech-to-text functionality. We only process voice inputs in real-time for translation purposes and do not store or share your voice recordings unless you explicitly enable voice history storage (which is stored locally on your device).
Camera Permission: Required for image translation (scanning text from images). We only access the camera when you actively use the image translation feature, and the images are processed in real-time without being stored unless you choose to save them locally.
Photo Library Permission: Required to import images from your device’s photo library for translation. We only access the images you select, and do not access or scan your entire photo library without your consent.
Internet Permission: Required to connect to our translation servers (for cloud-based translation) and update the App’s language databases. All data transmitted over the internet is encrypted using HTTPS to prevent interception or tampering.
We do not request or use sensitive permissions such as access to your contacts, SMS, call logs, or background location.
Your personal information is stored either locally on your device or on our secure servers. Local storage includes your translation history (if enabled) and account information (if you have an account). Server storage is used for encrypted account data and anonymized data for service improvement. Our servers are located in secure data centers that comply with international data protection standards.
We implement strict technical and administrative measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. These measures include:
Encryption: All personal information stored on our servers is encrypted using AES-256 encryption. Data transmitted between your device and our servers is encrypted using HTTPS protocol.
Anonymization: Data used for service improvement is anonymized, meaning all identifying information is removed, and the data cannot be linked back to you personally.
Access Control: Only authorized personnel have access to your personal information, and such access is subject to strict authentication and logging. We regularly train our staff on data protection practices and enforce strict confidentiality obligations.
Data Minimization: We only store the information necessary for providing our services, and we delete or anonymize data once it is no longer needed (e.g., after resolving your customer support inquiry).
We store your personal information only for as long as necessary to fulfill the purposes stated in this Privacy Policy. If you have an account, we will store your account information until you delete your account. If you enable translation history, the data is stored locally on your device until you clear it or uninstall the App. Anonymized data used for service improvement may be stored for a longer period to continuously enhance our translation algorithms, but it will never be linked to your personal identity.
We value your privacy and will never share, sell, rent, or disclose your personal information to third parties without your explicit consent, except in the following circumstances:
Service Providers: We may share anonymized or encrypted data with trusted third-party service providers who assist us in providing and improving our services (e.g., cloud storage providers, translation algorithm providers). These third parties are bound by strict confidentiality agreements and are only permitted to use your data for the purposes we specify, in compliance with applicable data protection laws.
Legal Requirements: We may disclose your personal information if required by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, or to comply with a legal obligation.
Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred to the new owner or operator of the App, provided that the new owner agrees to comply with this Privacy Policy and protect your privacy to the same extent as we do.
We do not share your personal information with third parties for marketing or advertising purposes without your explicit consent.
Under applicable data protection laws, you have the following rights regarding your personal information. We make every effort to ensure these rights are easy to exercise:
Right to Access: You have the right to request access to the personal information we hold about you, including the type, purpose, and storage location of the data.
Right to Correction: If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it.
Right to Deletion: You have the right to request that we delete your personal information, including your account and translation history. If you uninstall the App, all locally stored data will be deleted from your device.
Right to Withdraw Consent: You can withdraw your consent to the collection and use of your personal information at any time. This may affect your ability to use certain features of the App (e.g., voice translation if you revoke microphone permission).
Right to Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format, which you can transfer to another service provider if desired.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within 15 working days after verifying your identity.
Our App is not intended for use by children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without the consent of a parent or guardian, we will immediately delete the information and terminate the child’s access to the App. If you are a parent or guardian and believe your child has provided personal information to us, please contact us to request deletion of the data.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this Policy and notify you through the App (e.g., via a pop-up notification) or other official channels. Your continued use of the App after the changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: Translation0319@foxmail.com
We will respond to your inquiries promptly and work to resolve any issues you may have.
By using our App, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, and storage of your information as described herein.