Privacy policy

# 🔒 Privacy Policy - TranslateChat

**Effective Date:** November 12, 2025

**Last Updated:** November 12, 2025

## Overview

TranslateChat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application TranslateChat (the "App").

## Information We Collect

### 1. Information You Provide

- **Account Information**: Username, profile settings, language preferences

- **Messages**: Text messages, voice recordings, and media files you send through the app

- **Contacts**: Contact information you choose to sync (optional)

### 2. Automatically Collected Information

- **Device Information**: Device type, operating system, unique device identifiers

- **Usage Data**: App features used, session duration, crash reports

- **Network Information**: IP address, network connection type

### 3. Location Information

- **Optional Location**: We may request location access for language region suggestions

- **No Tracking**: We do not continuously track your location

## How We Use Your Information

### Core App Functions

- **Translation Services**: Process messages for real-time translation

- **Message Delivery**: Facilitate communication between users

- **Voice Processing**: Convert voice messages to text for translation

- **Language Detection**: Automatically detect source languages

### App Improvement

- **Performance Analytics**: Improve app stability and performance

- **Feature Development**: Understand which features are most valuable

- **Bug Fixes**: Identify and resolve technical issues

### Legal Compliance

- **Safety**: Detect and prevent harmful or illegal content

- **Terms Enforcement**: Ensure compliance with our Terms of Service

## Data Storage and Security

### Local Storage

- **Messages**: Stored locally on your device with encryption

- **User Preferences**: Saved locally for faster app performance

- **Offline Mode**: Essential data cached for offline functionality

### Cloud Storage (Optional)

- **Backup**: Optional cloud backup of conversations (encrypted)

- **Sync**: Cross-device synchronization when enabled

- **Supabase**: We use Supabase for secure cloud storage with encryption

### Security Measures

- **Encryption**: All data encrypted in transit and at rest

- **Access Controls**: Strict access controls on our servers

- **Regular Audits**: Security assessments and updates

## Data Sharing

### We DO NOT Share

- **Personal Messages**: Your conversations remain private

- **Voice Recordings**: Audio data is not shared with third parties

- **Contact Information**: Your contacts are not sold or shared

### Limited Sharing

- **Translation APIs**: Anonymous text sent to translation services

- **Analytics**: Anonymized usage statistics for app improvement

- **Legal Requirements**: Only when required by law

### Third-Party Services

- **Google Translate API**: For translation services (anonymous)

- **AdMob**: For advertising (see Advertising section)

- **Supabase**: For cloud storage and analytics (encrypted)

## Advertising

### AdMob Integration

- **Ad Personalization**: Based on app usage, not personal data

- **Ad Identifiers**: Uses advertising ID, not personal information

- **Opt-Out**: You can reset your advertising ID in device settings

### Ad Data Collection

- **What's Collected**: Device type, app interactions, ad performance

- **What's NOT Collected**: Message content, voice recordings, personal conversations

## Your Rights and Choices

### Data Control

- **Access**: Request a copy of your data

- **Deletion**: Delete your account and associated data

- **Correction**: Update or correct your information

- **Export**: Download your conversation history

### Privacy Settings

- **Message History**: Choose how long to keep messages

- **Cloud Backup**: Enable or disable cloud synchronization

- **Analytics**: Opt out of usage analytics

- **Location**: Control location access permissions

### Contact Preferences

- **Notifications**: Control push notification settings

- **Updates**: Opt out of non-essential communications

## Children's Privacy

### Age Restrictions

- **Minimum Age**: TranslateChat is intended for users 13 years and older

- **Parental Consent**: Users under 13 require parental consent

- **No Targeted Collection**: We do not knowingly collect data from children under 13

### COPPA Compliance

- **Limited Collection**: Minimal data collection for users under 13

- **Parental Controls**: Parents can request deletion of child's data

- **Safe Environment**: Enhanced safety measures for younger users

## International Users

### Data Transfers

- **Global Service**: App available worldwide

- **Data Location**: Data may be processed in various countries

- **Privacy Standards**: We maintain consistent privacy standards globally

### Regional Compliance

- **GDPR**: European users have additional rights under GDPR

- **CCPA**: California residents have specific privacy rights

- **Local Laws**: We comply with applicable local privacy laws

## Data Retention

### Message Data

- **Local Storage**: Messages kept until you delete them

- **Cloud Backup**: Automatically deleted after account deletion

- **Voice Messages**: Processed and deleted after translation

### Account Data

- **Active Accounts**: Retained while account is active

- **Inactive Accounts**: Deleted after 2 years of inactivity

- **Deletion Requests**: Processed within 30 days

### Analytics Data

- **Usage Statistics**: Anonymized and aggregated

- **Retention Period**: Up to 2 years for product improvement

- **Automatic Deletion**: Old analytics data automatically purged

## Changes to This Policy

### Updates

- **Notification**: Users notified of significant changes

- **Effective Date**: Changes effective 30 days after notification

- **Continued Use**: Using the app after changes constitutes acceptance

### Review

- **Regular Updates**: Policy reviewed and updated as needed

- **User Feedback**: We consider user feedback on privacy practices

## Contact Information

### Privacy Questions

- **Email**: privacy@translatechat.app

- **Response Time**: We respond within 48 hours

- **Data Requests**: Send requests to the email above

### App Support

- **General Support**: support@translatechat.app

- **Bug Reports**: bugs@translatechat.app

### Legal

- **Company**: TranslateChat Inc.

- **Address**: [Your Company Address]

- **Legal Inquiries**: legal@translatechat.app

## Data Processing Summary

|-----------|---------|---------|---------|

## Your Data Rights at a Glance

✅ **Access** - Get a copy of your data

✅ **Delete** - Remove your account and data

✅ **Correct** - Update incorrect information

✅ **Export** - Download your conversations

✅ **Opt-out** - Disable analytics and ads

✅ **Control** - Manage all privacy settings

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**Questions about your privacy?**

*This policy helps ensure TranslateChat remains a safe, private platform for cross-language communication.

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