Effective Date: April 10, 2026
Developer: TranquilPlay Studios
App Name: Arrow Escape: Snake Out Puzzle
TranquilPlay Studios ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you play our mobile game, Arrow Escape: Snake Out Puzzle (the "App"). By downloading and playing the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We do not require you to create an account or provide direct personal identifying information (like your name or email address) to play the game. However, to provide core game functionality and display advertisements, the App automatically collects the following data via embedded third-party SDKs:
Approximate Location: Collected to serve geographically relevant advertisements.
Financial Information (Purchase History): Collected to track and restore In-App Purchases. We do not process or store your credit card information; all payments are securely handled by Google Play.
App Activity: Information about how you interact with the App (e.g., screen views and ad clicks) is collected to measure advertising performance and improve user experience.
App Info and Performance: Crash logs, diagnostic data, and performance metrics are collected to monitor app health and fix bugs.
Device or Other IDs (Advertising ID): Your device's unique Advertising ID is collected for ad targeting, analytics, and fraud prevention.
2. How We Use Your Information
The information collected is used for the following strictly defined purposes:
To facilitate In-App Purchases and restore previously bought items.
To deliver personalized and non-personalized advertisements within the game.
To analyze game performance, monitor crashes, and improve overall app stability.
To comply with legal obligations, prevent fraud, and ensure the security of the App.
3. Third-Party Service Providers
The App uses third-party services that may collect information used to identify you. These services process data according to their own privacy policies. We utilize the following third-party services:
Google Play Services: For core Android functionality and security.
Google AdMob: For displaying in-game advertisements.
Google Play Billing: For processing In-App Purchases securely.
We highly recommend reviewing the Google Privacy Policy to understand how these third-party services handle your data: https://policies.google.com/privacy
4. Data Sharing and Disclosure
We do not sell your personal data to third parties. Data collected by the App is only shared with the third-party providers listed above (Google AdMob and Google Play Billing) strictly for the purposes of app functionality, analytics, and serving advertisements.
5. Data Retention and Deletion
We retain collected data for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Your Right to Request Data Deletion:
Under Google Play's Data Safety requirements and applicable privacy laws (such as GDPR and CCPA), you have the right to request the deletion of your data. Because we do not maintain standalone user accounts, data tracking is tied to your device's Advertising ID and Google Play account.
To request the deletion of your data, or to opt-out of personalized advertising, you can:
Reset or delete your device's Advertising ID through your Android Device Settings (Settings > Google > Ads > Delete advertising ID).
Contact us directly at eragonservices@gmail.com with a formal data deletion request, and we will guide you through the process of clearing localized data and opting out of third-party tracking.
6. Children’s Privacy
We do not knowingly collect personally identifiable information from children under the age of 13. The App utilizes Google AdMob's content rating systems to ensure that advertising served to users is appropriate. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can take necessary actions to remove such data.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any changes by updating the "Effective Date" at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
TranquilPlay Studios Email: eragonservices@gmail.com
Email: eragonservices@gmail.com