Privacy Policy
Effective Date: December 31, 2024
At Shrey shah ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our mobile application, TRAIN ("Where is my train - Rail Yatri"). By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information from you:
a. Location Data
We may collect coarse location data to provide location-based features or services. This data is primarily used for analytics, advertising, and marketing purposes. We may also share location data with third-party services for these purposes.
Google Mobile Ads Framework collects location data for advertising purposes.
User Messaging Platform Framework may collect location data to enhance app functionality.
b. Identifiers Tracking
We collect identifiers like User ID and Device ID for analytics, push notifications, and advertising purposes. These identifiers are essential for the functionality of the app, including personalized advertising and communication.
OneSignal Framework and related components are used to collect identifiers for messaging, push notifications, and analytics.
Facebook Frameworks (e.g., FacebookCore, FBSDKCoreKit) use identifiers for advertising, app functionality, and analytics purposes.
Google Mobile Ads Framework uses identifiers to serve personalized ads and track interactions.
c. Purchase History
We may collect information about your purchase history for analytics purposes. This information helps us to analyze user behavior and improve our services.
OneSignal Framework is used to track purchase-related interactions for analytical purposes.
d. Usage Data
We collect usage data related to your interactions with the app, such as product interactions, notifications, and live activities. This data helps us improve app performance and user experience.
OneSignal Framework and related components (OneSignalUser, OneSignalNotifications, OneSignalLiveActivities) track usage data for analytics purposes.
Google Mobile Ads Framework also tracks usage data related to advertising and user engagement.
e. Advertising Data
We use advertising data to serve personalized ads and track ad performance. This data is collected via various third-party frameworks integrated within the app.
Google Mobile Ads Framework collects advertising data for third-party advertising and marketing purposes.
Facebook Frameworks (e.g., FacebookCore, FBSDKCoreKit) may collect advertising data for personalized ad targeting.
f. Diagnostic Data
We collect diagnostic data, including crash data, performance data, and other diagnostic data, to monitor and improve the performance of the app.
Firebase Crashlytics collects crash data and other diagnostic information to help us identify and resolve app issues.
Google Mobile Ads Framework collects performance data related to advertising interactions.
Google Data Transport and Firebase components track data related to app performance and analytics.
g. Other Data
We may collect additional data for analytics purposes, including other data types like interactions with Facebook's SDKs.
Facebook SDKs (e.g., FacebookCore, FBSDKCoreKit, FacebookBasics) may collect other types of data for analytics and app functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, maintain, and improve the app's functionality and user experience.
To personalize content, including advertisements, and to provide you with relevant marketing communications.
To analyze app performance and user behavior.
To send notifications, including push notifications, based on your preferences.
To comply with legal obligations and protect the safety and security of our users.
3. Sharing Your Information
We may share your information with the following third parties:
Advertising Partners: We may share identifiers and location data with advertising partners like Google Mobile Ads, Facebook, and other third-party advertising networks for the purpose of serving personalized ads.
Analytics Providers: We may share usage and diagnostic data with third-party analytics providers, including Google, Firebase, and OneSignal, to analyze app performance and improve services.
Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as app maintenance, crash analytics, and customer support.
4. Your Choices and Rights
You have the following rights regarding your personal information:
Access and Rectification: You may request access to or correction of your personal information.
Opt-Out of Advertising: You can opt out of personalized advertising through the settings of your device or through app-specific settings.
Push Notifications: You can manage push notification preferences within the app settings or on your device.
Data Retention: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
5. Security
We take reasonable precautions to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
6. Children's Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have collected personal information from a child, please contact us immediately, and we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected in the updated policy posted within the app or on our website. The revised policy will be effective as of the date it is posted.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: shreyshah0076@gmail.com