Welcome to the Trail Road Journal support page! Whether you're a seasoned traveler or just starting your journey, we're here to help you make the most of your adventures. If you have any questions, feedback, or need assistance with the app, don't hesitate to reach out.
We value your experience and are committed to providing the best support possible. You can get in touch with us through the following channels:
Phone: +372 5636 5324
Our team will do our best to respond as quickly as possible. Whether you need help troubleshooting, have suggestions for new features, or just want to share your travel stories, we’d love to hear from you!
Q: How do I reset my password?
A: If you’re having trouble accessing your account, please email us at lilliepersephonezw034@gmail.com with the subject "Password Reset," and we’ll assist you.
Q: Is Trail Road Journal available on both iOS and Android?
A: Yes! Trail Road Journal is available for download on both the App Store and Google Play.
Q: How do I add a new travel log?
A: Open the app, tap the "+" button, and fill in the details (date, location, transport, description). You can also attach photos for a richer experience.
Q: My map pins aren’t saving correctly. What should I do?
A: Make sure you have a stable internet connection when marking locations. If the issue persists, try restarting the app or reinstalling it. Still having trouble? Contact us!
Q: Can I export my travel logs?
A: Currently, Trail Road Journal does not support direct export, but we’re working on this feature for future updates. Stay tuned!
We’re constantly improving Trail Road Journal to better serve your travel needs. If you have ideas for new features or improvements, email us at lilliepersephonezw034@gmail.com with the subject "Feature Request."
For urgent issues, you can call or message us at +372 5636 5324 (available via call or WhatsApp).
Thank you for choosing Trail Road Journal as your travel companion. Happy exploring! 🌍✈️🚗