Privacy Policy
1. Introduction
Welcome to the Traders Training App ("the App"). We value your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App. By accessing or using the App, you agree to the terms outlined in this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you register or interact with the App:
Full Name
Email Address
Phone Number
Profile Photo (optional)
2.2 Non-Personal Information
We also collect non-personal information for analytics and service improvement purposes:
Device information (e.g., model, OS version, device ID)
App usage data (e.g., training modules accessed, time spent, features used)
IP Address
Crash reports and diagnostics
2.3 OAuth and Third-Party Login Data (if applicable)
If you sign in using Google or another third-party provider, we may access:
Your name and email address for authentication and personalization
Profile picture (if available)
2.4 Payment Information (via Razorpay)
We use Razorpay as our secure third-party payment gateway for handling online transactions. When you make a payment:
Your payment information (e.g., card details, UPI ID) is collected directly by Razorpay and is not stored on our servers.
Razorpay may collect additional data such as transaction IDs, billing addresses, or payment status solely for processing and verifying your transactions.
Your financial data is subject to Razorpay's privacy policy.
3. How We Use Your Information
We use the collected information to:
Provide and manage your access to training materials and course content.
Track your progress and generate certificates.
Recommend relevant content and learning modules.
Send important updates, reminders, and communications.
Monitor usage trends to improve the App.
Ensure account security and prevent misuse.
Display your progress and activity within the App's dashboard.
Process your payments securely via Razorpay without storing sensitive financial information.
4. Information Sharing and Disclosure
We do not sell or rent your personal data. We may share your information only in the following circumstances:
With trusted service providers such as hosting, analytics, payment gateway, and cloud storage providers.
When required by law, regulation, legal process, or government request.
To protect the rights, property, or safety of the App, its users, or others.
With your explicit consent.
5. Data Security
We use industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the internet is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.
6. Your Rights
You have the right to:
Access and review your personal data.
Update or correct inaccurate information.
Request deletion of your account and associated data.
Opt out of promotional communications.
To exercise these rights, please contact us at:
Email: support@traderstrainingacademy.co.in
7. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, it will be deleted promptly.
8. Chat Communication
When you use the in-app chat feature, your messages are stored to provide customer support and assistance. Chat transcripts may be used to improve customer service, troubleshoot issues, and enhance the App experience. Chat data will not be shared with third parties except where required by law or with your consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App and on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Email: support@traderstrainingacademy.co.in
11. Account Deletion
If you wish to delete your account, all associated data, including your personal information and course history, will be permanently deleted. You can initiate this process through the Profile section of the App. If you need assistance, please contact us at:
Email: support@traderstrainingacademy.co.in
Please note: Account deletion is permanent and cannot be reversed.
By using the Traders Training App, you acknowledge that you have read, understood, and agreed to this Privacy Policy.