Privacy Policy for TrackParcel

Last updated: August 5, 2026

TrackParcel ("the App," "we," "us," or "our") is a package and parcel tracking application for iOS. This Privacy Policy explains what information the App collects, how it is used, and the choices you have. By using TrackParcel, you agree to the terms described below.

Information We Collect

Tracking and Shipment Information When you add a tracking number, TrackParcel sends the tracking number, courier/carrier code, and order date to our third-party tracking data provider (TrackingMore) in order to retrieve shipment status and delivery updates. This information is necessary for the App's core function.

Location Information With your permission, TrackParcel accesses your device's location only while the App is in use. This is used to show nearby services and improve delivery estimates. You can enable or disable location access at any time in your device Settings.

Camera TrackParcel requests camera access to scan QR codes and barcodes for adding tracking numbers. Camera data is used only at the moment of scanning and is not stored or transmitted by the App.

Photo Library The App may request access to your photo library so you can select and attach images (for example, to feedback or package details).

Microphone TrackParcel may request microphone access to support optional voice recording features within the App.

Calendar and Reminders With your permission, TrackParcel can add package arrival reminders to your Calendar or Reminders app so you don't miss a delivery.

Face ID / Biometric Authentication If enabled, TrackParcel uses Face ID to let you lock the App for added privacy. Biometric data is processed entirely on your device by Apple's Face ID system and is never accessed, stored, or transmitted by TrackParcel.

Purchases TrackParcel offers an optional premium, ad-free upgrade processed through Apple's In-App Purchase (StoreKit) system. Payment details are handled entirely by Apple; we do not collect or store your payment information. We only receive confirmation of purchase status to unlock premium features.

Feedback and Ratings If you submit feedback or a rating through the App, we may receive the content of your feedback (such as your rating and comments) to help us improve TrackParcel.

Analytics and Diagnostics TrackParcel uses Firebase (a Google service) to collect basic analytics and diagnostic information, such as app usage patterns and crash reports, to help us maintain and improve the App.

Advertising TrackParcel displays advertisements through Google AdMob (Google Mobile Ads) unless you purchase the premium ad-free upgrade. AdMob may collect device identifiers and other data to serve and measure ads. See "Third-Party Services" below for more information.

How We Use Information

We use the information described above to:

• Retrieve and display shipment tracking status and delivery updates

• Detect couriers/carriers based on tracking numbers

• Provide optional features such as location-based estimates, calendar reminders, QR/barcode scanning, and voice recording

• Process and unlock premium, ad-free access

• Display and measure advertising (for non-premium users)

• Understand app usage and fix technical issues

• Respond to feedback and improve the App

Third-Party Services

TrackParcel relies on the following third-party services, each of which has its own privacy practices:

• TrackingMore — processes tracking numbers and courier codes to return shipment status.

• Google Firebase — provides analytics and diagnostic/crash reporting.

• Google AdMob (Google Mobile Ads) — serves in-app advertising and may use device data for ad personalization and measurement.

• Apple (StoreKit) — processes in-app purchases and subscription/payment information.

We encourage you to review these providers' own privacy policies for details on how they handle data.

Data Sharing

We do not sell your personal information. We share information only as described above with the service providers necessary to operate the App (tracking, analytics, advertising, and payment processing), or when required by law.

Data Retention

We retain information only for as long as necessary to provide the App's functionality (for example, to keep your tracked shipments up to date) or as required by our service providers. You can remove tracked shipments at any time within the App.

Children's Privacy

TrackParcel is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Your Choices and Rights

• You can grant or revoke camera, location, photo library, microphone, calendar/reminders, and biometric permissions at any time in your device Settings.

• You can delete tracked shipments within the App.

• Depending on your location, you may have rights under laws such as the GDPR or CCPA to access, correct, or delete your personal information. To exercise these rights, contact us at the email below.

Security

We take reasonable measures to protect the information processed by TrackParcel. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

rubenmerced10@gmail.com