Privacy policy

Last updated: October 15, 2025

This Privacy Policy describes how Tracel collects, uses, and protects your personal information, in accordance with the EU General Data Protection Regulation (GDPR) and applicable international privacy laws.

1. Data Controller

Gino DZIN
Address: 477 strada di a Canonica, 20290 Lucciana, France
Email: gino.dzin@gmail.com

2. Data We Collect

a. Information You Provide

• Email address (for login or Amazon/Gmail imports)
  
  

• Tracking numbers and shipment details
  
  

• Preferences (theme, map settings, notification options)
  
  

b. Information Collected Automatically

• Device information (model, OS version, app version)
  
  

• Anonymous usage data (via Firebase, Appsflyer, or similar analytics tools)
  
  

• Advertising identifier (IDFA/AAID)
  
  

c. Payment Information

Payments are processed entirely by Apple or Google.
Tracel does not collect or store any payment or credit card details.

3. How We Use Your Data

We process data to:

• Provide parcel tracking and related services;
  
  

• Improve app performance and fix bugs;
  
  

• Send delivery status notifications;
  
  

• Display ads in the free version;
  
  

• Analyze app usage for product improvement.
  
  

4. Legal Basis for Processing

Tracel processes your data under the following legal bases:

• Contract performance (providing the app’s services);
  
  

• Consent (for ad personalization and Amazon/Gmail imports);
  
  

• Legitimate interest (enhancing product quality and security).
  
  

5. Data Sharing

We may share data with:

• Technical service providers (hosting, analytics, crash reporting);
  
  

• Advertising networks (e.g., Google AdMob);
  
  

• Delivery carriers only for tracking purposes.
  
  

We do not sell or rent personal data to any third parties.

6. Data Retention

We keep your data only as long as necessary to provide the service.
After that, it is deleted or anonymized.
You may request deletion of your data at any time by contacting gino.dzin@gmail.com.

7. Security

We use industry-standard technical and organizational measures to protect your data (encryption, firewalls, access controls).
However, no system is completely immune to security breaches.

8. Your Rights

Under the GDPR, you have the right to:

• Access, correct, or delete your personal data;
  
  

• Restrict or object to processing;
  
  

• Request data portability.
  
  

To exercise these rights, contact us at gino.dzin@gmail.com.

9. Ads and Consent

Upon first launch, Tracel may ask for your permission to show personalized ads.
You can revoke consent at any time through your device’s privacy settings.

10. Data Transfers Outside the EU

Some partners (e.g., Google, Firebase) may store data outside the European Union.
These transfers are governed by Standard Contractual Clauses approved by the European Commission.

11. Changes to this Policy

Tracel may update this Privacy Policy from time to time.
The most recent version will always be available within the app.