This privacy policy details what personal information we collect and how we use that information when using wiseplay.tv website and our mobile apps available on Google Play and the App Store.
Any changes or modifications to this policy will be published on the website wiseplay.tv. We reserve the right to modify this privacy policy at any time, so we invite you to review it frequently.
Customer service through the web form or sending email, we collect the messages with the information provided by the user to track the problem and improve future assistance as well as the email address and the name that appear in the email.
Subscription to the newsletter, we collect the name and email address.
When the user uses Wiseplay applications with Internet connection, we collect aggregated user data, which does not allow us to personally identify you. We also use other technologies and external analytical providers that help us collect this information, as specified in the Cookies.
When the user accesses our website we can collect and analyze the following information on your device: browser, ip address, mobile device id, browser language, operating system or usage and error records.
When the user uses the mobile applications we automatically receive certain information about the mobile device and the use of the application including the identifier of the mobile device such as the IDFA on the Apple devices, the operating system, the version, the IP, installed apps and other similar data, such as the time spent in the different sections of the application and the error log to solve them in future updates.
When installing the mobile applications, the user is requested to consent to granting access to the geolocation data of the mobile device. By accepting such permission, we collect information about your geo-location and use that information to personalize ads and other location-based features. The user can withdraw their consent at any time, deactivate the GPS or other localization mechanisms as long as the device allows it.
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Wiseplay uses the personal data it collects as described in the previous article for the purposes and with the legal basis described below:
The legal basis for such processing of personal data is, therefore, the user’s consent (Article 6 [1] [a] of the GDPR). The user must take into account that they are not legally obliged to provide us with their personal data. However, without their personal data, we will not be able to send them our newsletters or show customized advertising content as described above.
Wiseplay does not share, sell, pass or disclose in any other way the user’s personal data to third parties, unless required by law in accordance with the art. 6 (1) (c) of the GDPR, unless it is necessary for the purpose of the contract in accordance with the art. 6 (1) (b) of the GDPR, and unless the user has given us their express consent to do so according to the art. 6 (1) (a) of the GDPR.
The exchange of the user’s personal data with external service providers will be carried out in accordance with applicable data protection laws and will be limited to the extent necessary. These third parties are expressly prohibited from using the user’s personal data for any purpose other than those described here.
The companies with which we share the aforementioned data are:
We show ads in our applications through MoPub. If you give consent to personalize the ads we will share the following information.
The MoPub Services are designed to avoid collecting information such as your name, address, or email address, but the personal data we collect does enable us to recognize your device over time and across apps. Depending on where you live and your privacy choices, the personal data we collect includes:
For more information please visit https://www.mopub.com/legal/privacy/
OpenSignal collects data on mobile network coverage and performance. We use the crowdsourced data collected from users’ devices to publish reports and metrics on mobile network experience. You can see the reports we publish here: http://opensignal.com/reports.
OpenSignal is the independent global standard for measuring real-world mobile network experience. We believe measuring how the network performs directly through users’ eyes is key to building better wireless networks.
To read more about the data we collect and our privacy policy please follow the link https://opensignal.com/privacypolicy-for-crowdsourcedata
We share personal data under your explicit consent to receive analytics and to know the behavior of our users using the AppsFlyer SDK. This information helps us to know where the installations come from and to check the success of our marketing campaigns.
For more information please visit https://www.appsflyer.com/sp/privacy-policy/
Tutela Technologies Ltd. collects data relating to your use of our apps, other apps and your device, in a pseudonymized manner, that may include (a combination of) Personal Data elements, such as:
Pseudonymous data is shared with wireless service providers and other third parties who use it to analyze aggregate consumer mobile trends and improve your wireless networks. Outside of GDPR participating countries, mobile advertiser ID may be shared for network marketing and advertising purposes in accordance with the Digital Advertising Alliance principles. No data is stored by Tutela for longer than 12 months.
To help us improve our service we collect the following information on an anonymous basis: Operating System, Date & time, Latitude, Longitude, Accuracy (GPS), SSID (network), BSSID (network), Internal MAC address (network), Bundle ID, Device Model, Device Manufacturer, Carrier Code (Android only), Carrier Name, Sim Code, Country, and Locale.
In addition to helping us to measure the usage of our app this anonymous information is shared with third parties for their business purposes, including the creation of reports, market research and trend analysis. One of these third parties is Huq, data shared does not contain information from which users can be identified and we will not provide additional information to such third parties that enables such third parties to identify you.
You can find a full description of Huq and what it does with the information collected via our app here.
X-Mode Social, Inc. collects and passes to third parties a variety of information for use as
described below:
What’s Collected: Precise location information (such as your device GPS coordinates), relative
location information (from WiFi signals or Bluetooth Low Energy devices in your proximity, for
example), device-based advertising identifiers, information about your mobile device such as
type of device, operating system version and type, device settings, time zone, carrier and IP
address.
When We Collect It: When the app is in use or running in the background.
How We Use and Share It: We and other third parties may use the information (a) to customize
ads in this or other apps (for instance, if your device is often located at or near music venues,
you might receive offers for music tickets); (b) to measure effectiveness of those ads, or (c) for
market, civic or other research regarding aggregated traffic patterns (for instance, a company
that analyzes shopping trends might want to learn whether more or fewer devices are seen near
malls or in other shopping districts).
How To Opt Out: To opt-out of X-Mode’s data collection, (1) follow the instructions in X-Mode’s
Privacy Policy, or (2) for a platform-based opt-out of interest-based or “personalized”
advertising, go to your device settings and opt out of interest-based or personalized advertising
(iOS: Settings → General → Privacy → Advertising →Limit Ad-Tracking; Android: Settings →
Google → Ads → Opt out of Ads Personalization). You may also prevent location from being
collected by this or other apps through your location permission settings.
List of Trusted Partners
For more information visit http://xmode.io/privacy-policy.html
Google Ireland Limited (Gordon House Barrow Street, Dublin, Dublin 4, Ireland)
We use Google services to obtain analytical data to better understand the general behavior of our users.
To capture analytical and statistical data about the use of the application, we use Firebase. To share personal data for analysis you have to give your explicit consent at the start of the applications or modify it whenever you want from the menu of the app itself.
For more information visit https://firebase.google.com/support/privacy/
We collect and share data with our partner Predicio for different purposes including for us to improve our products and services. This consent applies to all Apps you have installed or may install that contain Predicio’s technology.
The data that we collect may include information about your device, location, hashed email address and application usage. The data we collect may be shared within our group and with select business partners.
All data that is collected is tied to your Android Advertising ID or IDFA (IOS) which can be reset under following path : “Google Settings->Ads->Reset advertising ID” or “Apple Settings->Privacy->Advertising->Reset advertising ID”.
More details and list of partners at: http://www.predic.io/privacy and http://www.predic.io/partners
Beintoo is a mobile data company that focuses on the collection and use of precise location data, to help advertisers provide more relevant offers to mobile application users. Beintoo receives this location information from a server-to- server transfer and SDK integration with mobile application partners. This location information generally includes lat./long. data, i.e., GPS-level data, and/or WiFi data (if feasible) associated with a mobile advertising ID, such as an IDFA or an Android Advertising ID (GAID).
More info about Beintoo and privacy policy is available here http://www.beintoo.com/privacy-cookie-policy/
We may be required to disclose user information to government officials and members of the security forces in response to a lawful request by a public authority or to comply with a legal obligation, including the requirements of law and order and law enforcement according to the art. 6 (1) (c) of the GDPR. We may also disclose user information in order to achieve our legitimate interests when applying or enforcing our terms and conditions or in response to claims, to protect our rights or the rights of third parties, to protect the safety of any person or prevent any illegal activity (including the purposes of protection against fraud and reduction of credit risk) in accordance with the art. 6 (1) (f) of the GDPR.
If the user has any questions about the judicial weighing in relation to art. 6 (1) (f) of the GDPR, they must contact us through the contact information listed below.
The user is offered a series of options regarding the information we collect and use as indicated in this policy. Some of the options are:
The user has the following rights:
The user has the right to object to the processing of their personal data in certain circumstances, in particular if we process their personal data based on the existence of a legitimate interest (Article 6 (1) (b) of the GDPR) or if we use their personal data for marketing purposes.
The user can enforce these rights at any time by sending an email to correct or modify any information, or request what personal data (for example, name or email) we have stored, or enforce any of their rights as mentioned above by sending
The user has the right to submit a claim to a supervisory authority, in particular in the Member State of the European Union in which they habitually reside or work, or in the place of the alleged infringement, if they consider that the processing of his personal data infringes the current legislation on data protection. The user can contact us at so that we can provide them with detailed information on the contact details of the respective competent supervisory authorities.
Wiseplay applications may contain links to other websites. This privacy policy includes the privacy practices of Wiseplay and does not include the privacy practices of external websites. Wiseplay is not responsible for the privacy policies or practices of third parties. When linking to another site, the user must read the privacy policy of that site or service.
In particular we offer links to our social network profiles of:
The security of the personal data of the users is very important for us. We have implemented the newest administrative, technical and physical security measures to protect them against unauthorized access, destruction or alteration of information. However, despite all our efforts, no security measure is completely impenetrable.
We will eliminate or anonymize personal data when it is no longer necessary for the purposes for which we have collected them as described in this Privacy Policy, unless it is necessary to continue transforming or storing the user’s personal data to comply with the corresponding legal obligation. For more information about the different categories of personal data and their respective maintenance periods