At Leo Loans, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.
We may collect personal information that you provide directly to us when you register for an account, apply for a loan, or communicate with us. This information may include:
Full name
Date of birth
Email address
Phone number
Home address
Employment details
Financial information
When you use our App, we may automatically collect certain information about your device and usage, including:
Device information (e.g., device type, operating system, and unique device identifiers)
Log information (e.g., IP address, access times, and pages viewed)
Location information (if you grant permission)
App usage data (e.g., features used and time spent on the App)
We may receive information about you from third parties, such as credit bureaus, identity verification services, and other financial institutions, to assess your eligibility for loans and prevent fraudulent activity.
We use the information we collect for various purposes, including:
Processing your loan applications and transactions
Verifying your identity and eligibility for loans
Communicating with you about your account and loan status
Providing customer support and responding to your inquiries
Improving and optimizing our App
Conducting research and analysis to better understand our users
Complying with legal obligations and protecting our rights
We may share your information with:
Service providers who assist us in operating our App and providing services to you
Credit bureaus and financial institutions for credit reporting and verification purposes
Law enforcement agencies or regulatory bodies when required by law
Third parties involved in business transfers, such as mergers or acquisitions
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
Access and review your information
Correct or update inaccurate information
Delete your information
Object to or restrict the processing of your information
Withdraw your consent to the processing of your information
To exercise these rights, please contact us at [Contact Information].
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our App and updating the effective date. Your continued use of the App after the effective date constitutes your acceptance of the revised Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Service Cops Limited
Uganda, Kampala - Lower Kololo
customerservice@servicecops.com
[+256 414 597 599
Thank you for using Leo Loans app We are committed to protecting your privacy and providing a secure and reliable service.
This Privacy Policy is designed to give you a comprehensive overview of how we handle your personal information. For more detailed information, please refer to the specific sections of this policy.
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