This network mapping exercise is a simplified version of Social Network Analysis. Social Network Analysis (SNA) is a comprehensive activity that focuses on uncovering interactions by mapping who communicates with whom and who shares information with whom within organizations or communities. This enables leaders to visualize and comprehend the relationships that either support or hinder the flow of knowledge, sharing resources within and beyond the organization. Flow of information and coordinated activities are essential during all phases of emergency management which is why Network Mapping is a useful activity. By making the network visible to employees, organizations can foster a culture of openness and collaboration. Employees will be more aware of the importance of networking and collaboration, which could lead to a more cohesive and innovative organizational culture.
This exercise is intended to allow you to learn more about your network so that you are better prepared to be involved in disaster management in your community.
Step 1: Define the purpose of the network mapping exercise.
For example: improve communication, identify gaps, and identify opportunities.
Step 2: Determine the scope of the network mapping exercise.
For example: Internal to the organization, external to the organization or both
Step 3: Collect data - Identify all relationships
Gather data about your organization's relationships. Ideally, all senior staff will be involved in this activity to ensure a comprehensive list of everyone connected to the organization is created.
Identify all people/organizations that are connected to the festival (include name and organization).
These people / organizations are called Nodes in social network analysis.
Note whether they are internal or external to the organization.
Describe the nature of the relationship (information sharing, resource sharing…)
Note the direction of the relationship (unidirectional or multidirectional)
Describe the type of relationship (informal, formal)
Frequency of interaction (regular, irregular)
Describe the purpose of interaction (information sharing, supportive activities, resource sharing, decision making)
Step 4: Visualize
Create visual maps to represent various aspects of the network. The maps can show the overall network, key influencers, common paths and directions of communication, or isolated clusters. The visualization is made up of:
Nodes: These represent the entities within the network, such as individuals, organizations, or any other units.
Edges: These are the connections or relationships between the nodes. Edges can be directed (indicating a one-way relationship) or undirected (indicating a mutual relationship).
Paths: A sequence of edges that connects a pair of nodes. The length of the path is the number of edges in the sequence.
Step 5: Analyze
There are many ways to analyze network maps. For this exercise, we will explore two different ways of examining the network to help in emergency management.
Types of ties that exist within the network:
Simple ties are those where a node (person or organization) is only connected to the festival in one way or through one person. Multiple ties are those where a node (person or organization) is connected to the festival in multiple ways or through multiple people.
Colour code simple and multiplex ties:
Simple ties are useful for understanding basic communication pathways and ensuring that essential information can flow between key actors. Networks composed mainly of simple ties might be more vulnerable to disruptions if key communication links fail. Knowing the simple ties that exist helps one to map out straightforward resource allocation such as who is responsible for what. May indicate a basic level of trust required for specific interactions. If some pathways or resource sharing is considered essential to function after a disaster, the organizations may want to develop simple ties into multiplex ties.
Multiplex ties are crucial for identifying robust partnerships where entities work together on multiple fronts. Networks with multiplex ties are typically more resilient, as the multiple layers of connection provide redundancy and alternative pathways for collaboration and support. Understanding multiplex ties provides a nuanced understanding of how resources are shared, which can be critical in optimizing resource sharing and ensuring that various needs are met during an emergency. Multiplex ties often involve greater trust and reliability, as people or organizations engaged in multiple forms of interaction are likely to have established stronger, more dependable relationships.
Identify strengths and weaknesses in the network:
Central nodes (influencers or hubs) are those that have many edges (and therefore are connected to many other nodes). Identifying central nodes is important. These central nodes function as central points through which information can be disseminated quickly and resources shared with many other nodes. Furthermore, highly connected nodes often bring together diverse groups, fostering collaboration and the exchange of ideas, which can lead to innovation. However, If a highly connected node is removed (leaves or is unavailable), it can have a disproportionately large impact on the network, potentially leading to significant disruptions. Finally, organizations must be careful not to overburden highly connected nodes, leading to inefficiencies and potential bottlenecks as they try to handle too many connections or too much information.
This is an example of a communication network. While it is not specific nor comprehensive, this diagram demonstrates how identifying notes and edges makes it possible to visualize who communicates and shares resources with whom. Note that it is clear who communicates most within and outside of the organization and who is the most isolated.
Relevant sources
Jarman, D. (2021). Festival to festival: Networked relationships between fringe festivals. Event Management, 25(1), 99-113.
Jarman, D. (2016). The strength of festival ties: Social network analysis and the 2014 Edinburgh International Science Festival. Critical Event Studies: Approaches to Research, 277-308.
Kapucu, N., & Hu, Q. (2016). Understanding multiplexity of collaborative emergency management networks. The American Review of Public Administration, 46(4), 399-417
Nowell, B., Steelman, T., Velez, A. L. K., & Yang, Z. (2018). The Structure of Effective Governance of Disaster Response Networks: Insights From the Field. The American Review of Public Administration, 48(7), 699-715. https://doi.org/10.1177/0275074017724225
Van Winkle, Christine, and Shawn Corrigan. "Communicating on social media during a #FestivalEmergency." International Journal of Event and Festival Management 13, no. 2 (2022): 144-163.