1. IT tools to reach new audiences (youth, refugees/migrants, minorities, marginalised communities, etc.)

Newsletters/email communication: best tools

• Social Media Management Tools: Hootsuite, Google Analytics, Iconosquare

• Email Management Tools: Mailchimp

Festival apps: best case examples

• Local Wifi Connections or Geolocalisation providing site -specific content

 Online Scavenger Hunts with Smartphone I Tools: Goosechase

• Live Streams, some of which can be interactive 

Augmented Reality I Tools: Apple AI Kit or Google ARCore

• Wristbands Systems which manage Festival Accesses and Cashless Payment 

Info Bots

• Survey software or websites 

Tools: SurveyMonkey, Google Form

2. Tools for Festival management, Coordination and Organization

Management of data

• Forms Management for large amounts of data collections from multiple resources.

 E.g.: Jotform, Wufoo, Google forms

• File Management. 

E.g.: GG Drive, Efficy, Dropbox 

• Website Management.

E.g.: WordPress, Squarespace, Wix 

Management of staff and volunteers

• Human resource management for staff & volunteers, rosters, pay, identity, location. 

E.g.: Deputy 

• Multilingual staff / communications. 

E.g.: Google translate, Deepl

• Instant messaging and internal communications. 

E.g.: Slack

Project management

• Project Management Software - task lists, timelines, updates, to do lists. 

E.g.: Teamwork, Basecamp, JIRA, Trello, Asana

• Planning and project management software. 

E.g.: Logistics, datafest

• Technical Management for ease of sound and lighting operation. 

E.g.: QLab 

Financial management

• Financial Management.

E.g.: Xero, Logistics (purchase orders, payment, software), Budget (Zahara), Expense reconciliation (expensehold)

Online platforms to support the making and distribution of the arts

• Playwave: ‘’Playwave is an experimental space creating connections between young people and the arts, through immersive online and curated in real life experiences. We know that it’s not always easy to get to the gigs you want to see. Ticket and transport costs stack up and you end up missing out. With Playwave, there are lots of ways that you can get involved, whatever your budget, and multiple payment methods to make it easy – because the best stuff can’t always be free.” (Playwave, 2018)34

34 “What Is Playwave?,” Playwave, accessed November 3, 2021, https://playwave.com.au/pages/what-is-playwave