About Us
Jim ShafferLeader, Jim Shaffer Group
Jim Shaffer is an internationally recognized consultant, speaker and author on improving business performance and managing large scale change, including helping guide lean six sigma transformations.
Jim’s focus is on improving work—and results—that people can control. He has measurably improved quality, service, costs, productivity, safety and speed with returns exceeding as much as 1,660 per cent.
His book, The Leadership Solution (McGraw-Hill), immediately became a classic treatise on leadership and performance.
In 2000, Jim formed the Jim Shaffer Group, a consultancy devoted to helping companies and their leaders during times of significant change as well as when they need to take already strong performance higher.
Les LandesPresident, Landes & Associates
Founder and president of Landes & Associates, Les Landes is the former head of communications for one of the world's largest food companies. Speaking at conferences and seminars across the country, he is well known for his trademark message about the perils of the quality "program trap."
Author of numerous articles, his areas of expertise range from communication to marketing to organizational development to employee engagement and more. Most importantly, he brings a unique perspective on how to ensure that those elements are aligned in a way that brings out the best in all of them.
