User Experience / User Interface
The Exceptions Database saved approximately $1.5M in revenue retention due to invalid credits to customers. With reviewing these requests we were able to review each piece and evaluate the problems and/or user inquiries about the account
This shows the reporting structure for the Desktop Strategy Governance Site
After a ticket is loaded, from the administrative side you can individually edit each ticket.
This is a small example of Tableau based real time reporting which gives a real insight to current data and can provide incredible diagnostics of current issues and identify new problems before they develop
This shows the entry form for the Desktop Strategy Governance site i created. The main objective to the site was to have it used as a streamlined project management system where we could pull real time data and put into perspective what dollars and quantities of work are being executed in a given month.