Draft. This policy is a template pending legal review. Nothing in it limits your statutory consumer rights.
Purchases made in TO BE A KING are processed by Google Play. Within 48 hours of buying you can request a refund directly from Google Play (play.google.com → Order history → Request a refund, or Google Play Help).
Within 14 days of a purchase, email stalemategp@gmail.com or ask in our Discord and we will refund:
accidental purchases,
unlocks or items that do not work (for example a story or offline unlock that did not open the content),
consumables (resources, speed-ups) that you have not used yet.
Please include your order number (GPA.…) from the Google Play receipt email.
Resources or speed-ups that have already been used.
Purchases older than 14 days, unless the problem was our fault.
When a purchase is refunded or charged back (by us or by Google Play), the item or unlock is removed from your game and, for online accounts, from your account. Progress you made is kept, but locked content needs to be unlocked again to continue.
If a bug in the game makes you lose something you paid for, we will always restore it or refund it, whenever it happened.
This policy adds to, and does not replace, any rights you have under the consumer law of your country.
stalemategp@gmail.com · Discord (link on the home screen)
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