Users of the Nayasri TNPSC plus mobile application can request the permanent deletion of their account and all associated personal data at any time.
How to Request Account Deletion
If you wish to delete your account and associated records, please follow these steps:
Send an email to our support desk: [nayasritnpscplus@gmail.com]
Use the subject line: Account Deletion Request - Nayasri TNPSC plus
Provide the registered Google email address linked to your account.
Data That Will Be Deleted
Upon confirmation, the following data will be permanently purged from our cloud servers (Firebase and Supabase):
Personal Information: Name, email address, and registered mobile number.
Profile Attributes: Selected district/city, study medium, age group, and gender.
Academic & Learning Data: Mock test results, daily quiz history, and error reviews.
Customer Support Records: Raised tickets and communication history.
Data Retention & Timeline
Processing Time: Account verification and deletion are completed within 30 days of receiving your request.
Temporary Retention: Basic transactional or legal logs may be retained only for as long as required to comply with statutory and regulatory obligations.