TLG Return to Learn


The Literacy Group is committed to return to face-to-face programming but we are committed to doing that in a way that keeps TLG a safe space for everyone.

In order to provide a safe space for everyone, we have created a Return to Learn (RTL) process with several steps or phases. These phases are designed for everyone to learn, practice and give feedback on TLG’s Covid safety precautions and workflow.

TLG will only progress to the next phase when we are ready to do so safely. This will be done within employment legislation, public health guidelines and our rights and responsibilities to learners and volunteers.

Each phase will be explained in detail on this website so you can prepare for your visit to TLG. Check the "Happening Now" button in the green section above to see what RTL Phase we are on and what to expect. The green sections in each Phase page highlight TLG's expectations of visitors to The Literacy Group.

You can also find information about our In-Office Service Policy, screening process and policy on face coverings (masks and visors), on separate tabs.

This phased process will support the safe and gradual return to face-to-face learning at TLG. We know there will be challenges. We know it will take time.

It is important for all of us to follow this Return to Learn Process. If you are unable to follow this process due to a medical condition or if you need accommodation, please contact us before you visit TLG.

We welcome your feedback at any time.

Contact Lisa McArthur, TLG's Program Manager to discuss your concerns, questions and suggestions.

You can leave Lisa a message at 519-743-6090 x 321

You can also contact Chris Prosser, TLG's Executive Director

519-743-6090 x 226


TLG's Board President, Crystal Brown