1-TERMS AND CONDITIONS 

1. Platform presentation 

TiriGo is a platform that connects travelers who have available luggage space with senders who wish to send items. TiriGo acts exclusively as a technical intermediary and does not take part in any physical transport, payment, or delivery. 

2. Acceptance of the Terms 

Using TiriGo implies full acceptance of these Terms and Conditions. The user undertakes to comply with the laws of their country of residence and with the laws of the countries of departure, transit, and arrival. 

3. Role of TiriGo 

TiriGo is neither a carrier, nor a sender, nor the owner of the packages. We do not physically verify items and we do not take part in any financial transaction. Agreements are concluded under the sole responsibility of the users. 

4. User responsibility 

The sender is solely responsible for the content and the legality of the package. The sender explicitly authorizes the traveler to open and inspect any package. The traveler is responsible for checking the content and for complying with customs laws. 

The traveler must also comply with the rules of their airline or transport operator. The traveler must never accept a closed, sealed, or wrapped package whose contents they have not seen, and must be able to describe every item they carry to airline staff and to customs officers. 

5. Prohibited items 

The following items are strictly prohibited on TiriGo: drugs, weapons, explosives, flammable products, protected species, fake documents, undeclared cash, counterfeit goods, and toxic substances. 

Regulated items — including medicines, food products, alcohol, tobacco, devices containing lithium batteries, and cash within legal limits — may only be carried where both the sender and the traveler comply with the quantity limits, declarations, prescriptions, and authorizations required by the countries of departure, transit, and arrival. 

6. Payments and transactions 

TiriGo does not manage any payment. Transactions take place outside the platform. TiriGo disclaims all responsibility in the event of fraud, non-payment, or financial dispute. 

7. Limitation of liability 

To the fullest extent permitted by applicable law, TiriGo is not responsible for losses, thefts, delays, customs confiscations, damages, or legal proceedings related to the transport of items. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under the mandatory law applicable to the user. 

8. Identity verification 

TiriGo may request documents in order to improve security, but does not guarantee the authenticity of the information provided. Users must remain vigilant. 

9. Account suspension 

We reserve the right to suspend or delete any account in the event of fraud, breach of these Terms, or repeated reports. 

10. Personal data 

Data is used only for the operation of the platform. Certain information is visible to other members in order to make the connection between users possible. The processing of personal data is described in full in our Privacy Policy. 

11. Physical meetings 

Users are solely responsible for their meetings. Prioritize public places and verify the identity of the person you are meeting. 

12. No guarantee 

The service is provided "as is". We do not guarantee the reliability of members, the success of a transport, or the permanent availability of the application. 

13. Modification of the Terms 

TiriGo may modify these Terms at any time. Modifications take effect upon their publication. The version number and the date shown at the top of this document indicate the version currently in force. 

14. Applicable law 

These Terms are governed by the law of FRANCE. In the event of a dispute, the courts of the operator's country of domicile shall have jurisdiction. Where the user is a consumer, this clause does not deprive them of the protection afforded by the mandatory provisions of the law of their country of residence, nor of the right to bring proceedings before the courts of that country. 

15. Explicit acceptance 

By creating an account, you acknowledge that you send or transport items under your own responsibility, that you accept the inspection of packages, and that you comply with international laws. 

16. Dispute resolution 

TiriGo does not process, hold, or mediate any payment between users, and does not operate a dispute-resolution service. Any disagreement regarding payment, the condition of an item, delivery, or conduct must be resolved directly between the sender and the traveler. 

17. Age requirement 

TiriGo is reserved for individuals aged 18 years or older. By creating an account, you confirm that you are at least 18 years old. Any account found to belong to a minor will be deleted. 

2-Privacy Policy — TiriGo 

At TiriGo, we are committed to upholding the highest standards of data privacy. This comprehensive Privacy Policy governs the collection, processing, storage, and sharing of personal data across our mobile applications, in strict compliance with the European General Data Protection Regulation (GDPR), Google Play Developer Policies, and Apple App Store Review Guidelines. 

1. Information We Collect 

Personal Account & Profile Data 

When creating an account, we collect your full name, email address, phone number, hashed password, country of residence, and optional profile photo. 

Identity Verification Documents 

To safeguard community trust and prevent fraudulent activities, you may be asked to provide government-issued identity documents (e.g., National ID or Passport). These documents are stored securely with strict restricted access. 

Package Listings & Trip Details 

We collect information on delivery requests (descriptions, dimensions, weight, photos) and travel itineraries (departure/destination cities, travel dates, transport mode). 

P2P In-App Communications 

We record message history between shippers and travelers within the secure in-app chat to facilitate delivery coordination and support dispute resolution. 

Device, Diagnostics & Advertising Data 

We collect device identifiers, Firebase Cloud Messaging (FCM) push tokens, and Google Advertising IDs (Android Ad ID / IDFA) via the Google Mobile Ads SDK for service reliability, push alerts, and ad delivery. 

2. Legal Bases for Processing (GDPR Art. 6) 

• Contractual Necessity: To perform the peer-to-peer delivery facilitation services agreed upon in our Terms of Service. 

• Legitimate Interests: To detect fraud, secure our infrastructure, resolve disputes, and maintain platform integrity. 

• Legal & Regulatory Obligations: To comply with fiscal, accounting, and anti-fraud statutory requirements. 

• User Consent: For optional camera/gallery permissions, marketing alerts, and personalized advertising. 

3. How We Use Information 

• Connecting package senders with eligible verified travelers. 

• Verifying user identity and preventing impersonation and security incidents. 

• Sending real-time push notifications regarding deliveries and messages. 

• Serving relevant in-app advertisements (Native Ads & App Open Ads) to maintain a free service model. 

Automated Decision-Making 

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects on you. 

4. Third-Party Sharing & Safeguards (Apple & Google) 

Peer-to-Peer Data Sharing 

Public profile details (name, rating, trip/package specifics) are shared with the other party upon engagement to enable delivery execution. 

Google Firebase (Cloud & Security Infrastructure) 

We use Google Firebase (Auth, Firestore, Storage, Cloud Messaging, App Check) to host data under ISO 27001, SOC 1/2/3, and GDPR-compliant standards. 

Google AdMob (Advertising Partner) 

We integrate Google Mobile Ads SDK to serve advertisements. Google processes device IDs and interaction logs under its privacy policy: https://policies.google.com/technologies/partner-sites 

Third-Party Parity Guarantee (Apple App Store Requirement) 

All third-party service providers with whom we share data are contractually required to maintain equivalent data protection and privacy standards as set forth in this policy. 

No Data Commercialization 

We do NOT sell, rent, or trade your personal information, profile data, or identification documents to third-party data brokers or advertisers. 

5. International Data Transfers 

Cross-Border Transfer Safeguards 

Your data may be processed on servers located outside the European Economic Area (EEA). All such transfers are protected through standard contractual clauses (SCCs) approved by the European Commission or the EU-U.S. Data Privacy Framework. 

6. GDPR Rights (European Users) 

Your Legal Rights Under GDPR: • Right of Access: Request copies of all personal data held about you. • Right to Rectification: Correct inaccurate or incomplete data in your profile. • Right to Erasure: Request permanent deletion of your account and data. • Right to Data Portability: Obtain and transfer your personal data in structured format. • Right to Restriction & Objection: Restrict or object to certain processing activities. • Right to Withdraw Consent: You have the right to withdraw your consent at any time for data processing based on consent (e.g., personalized ads or device permissions), without affecting the lawfulness of processing based on consent before its withdrawal. • Right to Lodge a Complaint: You have the right to lodge a formal complaint with a European Supervisory Authority (e.g., CNIL in France at www.cnil.fr). 

7. Account Deletion & Retention (Apple & Google Compliant) 

Data Retention Period 

We keep personal information only for the duration of your active account, plus statutory retention periods required by applicable law. 

Instant In-App & Web Account Deletion 

In compliance with Apple App Store and Google Play policies, you can permanently delete your account and all associated data at any time via Settings → Delete Account within the app. Alternatively, you can request account and data deletion without the app by emailing fesido066@gmail.com .

8. Security & Technical Safeguards 

All communications are encrypted in transit using TLS 1.3 / HTTPS. Firestore databases are protected with strict server-side security rules, and Firebase App Check ensures that only verified app instances can communicate with the backend. 

9. Protection of Minors 

TiriGo is strictly intended for individuals aged 18 years and older. We do not knowingly collect personal data from children or minors. 

10. Data Controller & Contact 

For any privacy inquiries, data requests, or exercising your statutory rights, please contact our Data Protection Officer: 

• Email: fesido066@gmail.com • Entity: TiriGo Team • Address: Paris, France 

Last Updated: August 22, 2026