📞 TinyBit Games Support

Welcome to the TinyBit Games Support Center! We're here to help you with any issues, questions, or feedback you may have about our games.

🔧 Common Issues

2. Game Crashing or Freezing
Please ensure your game and device software are up to date. If it still crashes, send us a report with your device type and OS version.

3. Lost Progress or Data
Most of our games save progress locally. If you’ve uninstalled or changed devices, unfortunately, game data may be lost unless cloud saving was enabled.

4. In-App Purchase Issues
If you didn’t receive your purchase, please contact us with the transaction ID and the name of the game. We’ll sort it out quickly.

🔐 Privacy & Data Questions

We respect your privacy. Here's a quick summary of our Privacy Policy:

• We do NOT collect personal information like your name, email, or location.
  
  

• Our games may use third-party services like AdMob and Unity Ads, which collect data like device type or ad IDs to show relevant ads.
  
  

• Games made for kids follow COPPA guidelines to ensure children’s data is protected.
  
  

Have more questions about data or privacy? Reach out anytime: tiny.bit.co@gmail.com

🧒 Parents & Guardians

If you're concerned about your child's use of our games or suspect personal data was shared accidentally, email us immediately, and we'll investigate and take appropriate action.

🛠️ Troubleshooting Tips

• Restart the app or your device.
  
  

• Ensure your internet connection is stable.
  
  

• Check for updates in the App Store or Google Play Store.
  
  

• Reinstall the app (note: may result in lost data if not backed up).
  
  

📬 Contact Us

Still need help? We’re just an email away!

📧 tiny.bit.co@gmail.com
We aim to respond within 48 hours.