WhatsForm Features: Easy Form Builder, Smart Automation, Seamless Integration

WhatsForm is a modern form builder that helps you create interactive forms, surveys, and quizzes without writing code. Whether you're collecting customer feedback, running lead generation campaigns, or building product quizzes, WhatsForm makes the process straightforward and efficient.

What Makes WhatsForm Different

Instead of juggling multiple tools for form creation, data collection, and follow-up automation, WhatsForm brings everything into one platform. You build your form using a visual editor, customize the look to match your brand, and set up automated responses based on how people answer.

The platform works well for different scenarios. Marketing teams use it to qualify leads before they hit the sales pipeline. Customer support teams create intake forms that route tickets to the right department automatically. Product teams build feedback surveys that trigger specific actions based on responses.

Key Features Worth Knowing

The form builder itself is pretty intuitive. You drag and drop different question types - multiple choice, text fields, file uploads, rating scales - and arrange them in whatever order makes sense. The conditional logic feature lets you show or hide questions based on previous answers, which keeps forms shorter and more relevant for each person.

One feature that stands out is the AI-powered response suggestions. When someone starts typing an answer, WhatsForm can suggest completions or related options, which speeds up form completion and reduces abandonment rates.

Integration capabilities are solid. WhatsForm connects with popular tools like Slack, Google Sheets, Mailchimp, and various CRM platforms. When someone submits a form, you can automatically send the data where it needs to go without manual export-import routines.

Pricing Structure

WhatsForm offers several plans to match different usage levels:

The Free plan lets you create unlimited forms with up to 100 responses per month. You get basic question types, email notifications, and essential integrations.

The Starter plan (around $19/month) increases the response limit to 1,000 per month and adds features like custom branding removal, file upload fields, and advanced question types.

The Professional plan (roughly $49/month) supports 10,000 responses monthly and includes conditional logic, custom thank you pages, webhook integrations, and priority support.

Enterprise plans are available for teams needing higher response volumes, custom features, or dedicated support.

Getting Started

Setting up your first form takes about five minutes. You 👉 sign up for an account, choose a template or start from scratch, add your questions, and configure any automations you want. The preview function lets you test the form experience before publishing.

The analytics dashboard shows completion rates, drop-off points, and response patterns, which helps you optimize forms over time. If you notice people abandoning at a specific question, you can adjust the wording or make it optional.

Who Uses WhatsForm

Small businesses appreciate the simplicity and affordable pricing. They often start with customer feedback forms or event registration, then expand to more complex use cases as they see results.

Marketing agencies use WhatsForm to build lead qualification forms for clients. The white-label options let them brand forms with client logos and colors, while the automation features ensure leads get routed correctly.

SaaS companies integrate WhatsForm into their onboarding flows. New users fill out a brief survey about their goals, and the platform automatically customizes the onboarding experience based on those answers.

Real-World Applications

A consulting firm might create a project intake form that asks about budget, timeline, and project scope. Based on the answers, WhatsForm automatically sends different proposal templates and assigns the lead to the appropriate team member.

An e-commerce store could build a product recommendation quiz. Customers answer questions about preferences and needs, then receive personalized product suggestions. The quiz data also feeds into the store's email marketing platform for targeted follow-up campaigns.

Educational institutions use WhatsForm for course feedback surveys. The conditional logic ensures students only see relevant questions based on which course they're evaluating, and responses automatically populate reports for department heads.

Support and Resources

WhatsForm provides documentation, video tutorials, and template libraries to help you build effective forms. The support team responds to questions fairly quickly, especially on paid plans.

The community forum includes examples from other users, which can spark ideas for your own forms. You'll find templates for common scenarios like event registration, job applications, customer satisfaction surveys, and lead generation.

Worth Considering

If you're currently using basic form tools and finding them limiting, or if you're manually processing form submissions and following up with respondents, WhatsForm could save considerable time. The automation features alone often justify the cost for businesses handling volume.

The platform continues adding features regularly. Recent updates included improved mobile responsiveness, additional payment integration options, and enhanced analytics capabilities.

👉 Explore WhatsForm's features to see if it fits your form-building needs. The free plan gives you enough functionality to test whether the platform works for your specific use cases before committing to a paid tier.