Timezone

apparently, I just called the .toString() function after the timezone and it worked. Although on the screenshot it says there is an issue with the function. It works good now, and the time looks like this:

Ok thanks @adamhholmes. So if I have 08/26/2022 10:00 am stored in a date field and considered as a timestamp. I want to display that as UTC, I am going to select a static timezone from the builder. Specifically I am going to pull the timestamp from my date object and will select UTC as static timezone.

Timezone

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What time zone or city are you looking for; the time zone strings won't reflect Daylight saving time, but the timezone will adjust for it. So look up the standard timezone offset (no daylight saving adjustment) for your location's nearest major city for best results in the cli parameters.

I'm looking for timezone "GMT+01:00-CET-Europe/Amsterdam". This zone is listed in the developer doc, but I can't select it.

First I tried a couple times, but the only one that's "close" to my location is Lisabon :S

(even tried within shell)

I also deployed version 12.1 492.23 and with this version I have no problem changing the timezone.... (even with the GUI)

t really looks like a "version specific bug". So this problem exists in the two latest versions of the Netscaler OVF (12.1-51.19 and 12.1-50.28).

I'm using the REST API with a one-shot search to pull back some previously summarized information. The summary indexing was done with EST timezone so the events show up as 00:00:00 EST. The server i'm doing the REST API call from is on CST timezone. When I get the results back from the search they show up as the previous day because the timestamp ends up being 1 hour before at 23:00:00 CST - 1Day. This is completely screwing up my search results. Is there a way to force the API call to use EST timezone instead of the system default?

Is there any way to have the field converted properly without having to worry about DST changes?

I was thinking that using formatDate I could create a string with date, time and timezone, then use parseDate, but unfortunately time zone info is not in the list of supported formats.

However if you stay on the GMT + 1 Europe timezone I believe it should shift automatically with the time change. I have to admit I haven't really paid attention, but that's the timezone I'm currently set to and I haven't noticed needing to change the hour back and forth with the change.

Thanks Genevieve but I don't think that does help, as if I select GMT+1 the time will either be incorrect for me for half of the year, or permanently 1hr out for the whole year. It is seemingly like Smartsheet timezone is not so much "where you are located" and updates the time accordingly, but "what time it is now", and as such I have to change it when we have daylight saving changes?

Under Sales > Meetings we have meeting calendar links setup so that others can book appointments. We give this link to a call center located in a different timezone so that they can schedule contacts when they call our hotline. We noticed that the timezone setting on the meetings page appears to default to the local browser timezone. This is a problem for scheduling meetings since our callers are in Eastern and the call center is Central. Unfortuately instructing the call center to be mindful of changing the timezone setting has not been sufficient, mistakes are still being made and the setting does not stand out.

This is based on the browser timezone and probably the system timezone of the call center agent. I'm not aware of any options to force showing the meeting page in a desired timezone. The call center agents would have to choose the correct time zone from the dropdown whenever they load the meeting page.

The problem is not actually about the time window settings (which are based on our company's availability). We have a call center based in central time that uses our meeting page to schedule meetings with our company on behalf of callers. We are eastern time and the call center is reporting that when they load the page, the timezone setting is defaulting to Central time since they are browsing the web page in a central timezone location. The timezone setting specified in "Your time zone" dropdown is Eastern. So I am not sure if the expected functionality is that this locks the setting (regardless of what timezone the webpage is accessed in) and something else is up or that is just not a feature.

Hey Karsten. The call center we are using typically deals with Calendly pages which have the ability to lock timezones. Their agents are trained to use Calendly and it is convenient HubSpot meeting pages look similar, however, as a result there is a ton of human error forgetting to lock the timezone.

The timezone dropdown also does not stand out. We have had several conversations with multiple call centers now who have had the same problem and have incorrectly booked appointments. I do not think this an isolated issue.

Is there a way I can have a solution pushed to the development team as a request as soon as possible? This is an issue we really cannot wait on. Having an option to disable considering browser timezone, lock the timezone, or just even minimum making the option stand out more on the form would be incredibly helpful.

Whereas the local timezone will vary from browser to browser, the UTC time zone is guaranteed to be the same in every browser. It will also not experience daylight savings times. The UTC time zone was designed this way and it serves as a time zone that other time zones define themselves relative to.

The questions related to the mechanism of timezone handling were simply a result of my belief that having a basic understanding of everything is desirable because it can help one resolve many of their doubts without needing to ask too many questions.

The creation date of the collection is used to count how many days have elapsed. The new timezone handling adjusts this date based on the local timezone; the old one did not, which caused problems when the timezone changed.

As an aside, for new dashboard tile creations, I also see an empty line initially selected in the UI for that dashboard time zone. It shows UTC prior to clicking, but when I select it, a blank line appears at the top and is selected. This line disappears after I select a time zone and go back into the dropdown to select another timezone.

A naive object does not contain enough information to unambiguously locateitself relative to other date/time objects. Whether a naive object representsCoordinated Universal Time (UTC), local time, or time in some other timezone ispurely up to the program, just like it is up to the program whether aparticular number represents metres, miles, or mass. Naive objects are easy tounderstand and to work with, at the cost of ignoring some aspects of reality.

Only one concrete tzinfo class, the timezone class, issupplied by the datetime module. The timezone class canrepresent simple timezones with fixed offsets from UTC, such as UTC itself orNorth American EST and EDT timezones. Supporting timezones at deeper levels ofdetail is up to the application. The rules for time adjustment across theworld are more political than rational, change frequently, and there is nostandard suitable for every application aside from UTC.

Because naive datetime objects are treated by many datetime methodsas local times, it is preferred to use aware datetimes to represent timesin UTC. As such, the recommended way to create an object representing thecurrent time in UTC is by calling datetime.now(timezone.utc).

Because naive datetime objects are treated by many datetime methodsas local times, it is preferred to use aware datetimes to represent timesin UTC. As such, the recommended way to create an object representing aspecific timestamp in UTC is by callingdatetime.fromtimestamp(timestamp, tz=timezone.utc).

If called without arguments (or with tz=None) the system localtimezone is assumed for the target timezone. The .tzinfo attribute of the converteddatetime instance will be set to an instance of timezonewith the zone name and offset obtained from the OS.

If self.tzinfo is tz, self.astimezone(tz) is equal to self: noadjustment of date or time data is performed. Else the result is localtime in the timezone tz, representing the same UTC time as self: afterastz = dt.astimezone(tz), astz - astz.utcoffset() will havethe same date and time data as dt - dt.utcoffset().

Because naive datetime objects are treated by many datetime methodsas local times, it is preferred to use aware datetimes to represent timesin UTC; as a result, using datetime.utctimetuple() may give misleadingresults. If you have a naive datetime representing UTC, usedatetime.replace(tzinfo=timezone.utc) to make it aware, at which pointyou can use datetime.timetuple().

There is no method to obtain the POSIX timestamp directly from anaive datetime instance representing UTC time. If yourapplication uses this convention and your system timezone is notset to UTC, you can obtain the POSIX timestamp by supplyingtzinfo=timezone.utc:

An instance of (a concrete subclass of) tzinfo can be passed to theconstructors for datetime and time objects. The latter objectsview their attributes as being in local time, and the tzinfo objectsupports methods revealing offset of local time from UTC, the name of the timezone, and DST offset, all relative to a date or time object passed to them.

You need to derive a concrete subclass, and (at least)supply implementations of the standard tzinfo methods needed by thedatetime methods you use. The datetime module providestimezone, a simple concrete subclass of tzinfo which canrepresent timezones with fixed offset from UTC such as UTC itself or NorthAmerican EST and EDT. ff782bc1db