Effective Date: September 20, 2024
Tiffzy (“we,” “us,” or “our”) operates the Tiffzy Food Provider App (“the App”). This Privacy Policy explains how we collect, use, and protect your personal information when you use the App as a food provider. By using the App, you agree to the collection and use of your information as outlined in this policy.
1. Information We Collect
We collect several types of information to provide and improve our Service:
· Personal Information: When you register on the App, we collect personally identifiable information, including your name, business name, email address, phone number, and address.
· Business Information: We collect details about your business operations, such as menu items, pricing, daily updates, and order history.
· Location Data: We may collect your location data to help customers find nearby food providers. You can enable or disable location services through your mobile device settings.
· Payment Information: We do not process payments within the App; however, we may collect data related to order transactions, such as payment method and transaction details for record-keeping and compliance.
· Usage Data: While we do not collect detailed usage data, we may collect anonymized data to understand how the Service is used and to improve its functionality. This data does not include personally identifiable information.
2. How We Use Your Information
We use the information we collect for various purposes:
· Account Management: To create and manage your account, verify your identity, and maintain your profile on the App.
· Order Facilitation: To process orders placed by customers, including sharing relevant contact details with the customer for delivery or pickup arrangements.
· Notifications: To send you notifications about order updates, customer messages, and other operational communications.
· Improving Services: To analyse usage data and improve the App’s functionality, customer experience, and our overall services.
· Compliance and Legal Obligations: To comply with applicable laws, regulations, and requests from law enforcement or government bodies.
3. Sharing of Your Information
· With Customers: When you receive an order, we share relevant contact and order information with the customer to facilitate the transaction.
· Service Providers: We may share your information with third-party service providers who assist us in operating the App, such as cloud storage providers. These parties are required to keep your information confidential and use it only for the purposes for which we disclose it to them.
· For Legal Compliance: We may disclose your personal information to comply with legal obligations, respond to government requests, or protect the rights, property, or safety of Tiffzy, its users, or the public.
4. Security of Your Information
We take reasonable steps to protect your personal information, including encryption, secure data storage, and access controls. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have the following rights regarding your personal information:
· Access: You can request access to the personal information we hold about you.
· Correction: You have the right to request correction of any inaccurate or incomplete information.
· Deletion: You can delete your account and personal data by clicking the 'Delete Account' button in the app's settings section, subject to any legal and regulatory retention requirements
· Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required or permitted by law.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” If the changes are significant, we will notify you via email or through the App.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: tiffinfinder07@gmail.com