Tidy Bayti Support

Welcome to Tidy Bayti Support! We're here to help you make the most of your household management experience.

Contact Us

For any questions, issues, or feedback, please reach out to us:

Method

Details

Email

support@tidybayti.com

Company

Tidy Bayti Consultancy W.L.L.

Country

Kingdom of Bahrain

Frequently Asked Questions

1. How do I manage or cancel my subscription?

You can manage or cancel your subscription anytime through your Apple App Store account settings:

• Go to Settings → Your Apple ID → Subscriptions

• Find Tidy Bayti → Tap Cancel Subscription

2. How do I reset my password?

Use the "Forgot Password" option on the login screen. You will receive a password reset link via email within 5 minutes.

3. What features are included in Premium?

Premium unlocks all features:

• Manage multiple households

• Add unlimited staff members

• Advanced task tracking and assignment

• Household budget planning

• Smart shopping lists

• Save and organize favorite recipes

• Guided cleaning routines

4. How do I invite staff members?

1. Go to your Household Dashboard

2. Select "Staff" tab

3. Click "Invite Staff"

4. Enter their email address

5. They will receive an invitation via email

5. What is the free trial?

New subscribers get a 7-day free trial for Premium. You can cancel anytime during the trial period and you will not be charged.

6. My trial expired. Can I get another trial?

The free trial is available only once per Apple ID. After the trial expires, you can subscribe to continue using Premium features.

7. How do I switch between households?

1. Tap the household name at the top of the screen

2. Select "Switch Household"

3. Choose the household you want to manage

8. Is my data secure?

Yes! We use industry-standard security measures including:

• Encrypted connections (HTTPS)

• Secure authentication tokens

• Data encryption at rest

9. How do I delete my account?

1. Go to Settings → Account

2. Tap "Delete Account"

3. Confirm your decision

Warning: This action is permanent and cannot be undone.

10. The app is not working properly. What should I do?

Try these steps:

1. Close and reopen the app

2. Check your internet connection

3. Update to the latest version

4. Restart your device

5. Ensure you have enough storage space

6. If the issue persists, contact us at support@tidybayti.com

11. How much does Premium cost?

• Monthly Plan: BHD 4.99/month

• Yearly Plan: BHD 4.00/month (billed annually)

• Both plans include a 7-day free trial for new subscribers

12. Can I track my household budget?

Yes! Tidy Bayti includes a complete household budget planner where you can:

• Track income and expenses

• View spending summaries

• Categorize transactions

Response Time

We typically respond within 24-48 hours.

App Information

Detail

Value

App Name

Tidy Bayti

Version

1.0.1

Platform

iOS

Category

Business

Our Location

Tidy Bayti Consultancy W.L.L.
Kingdom of Bahrain