Booking and Cancellation

Using Ticketmaster to book tickets is simple. Here's a short, detailed how-to:

1. Visit Ticketmaster first: Launch your browser, then go to ticketmaster.com.

2. Search for Your Event: Enter the artist, team, venue, or event name into the search field to locate the event you wish to attend.

3. Pick the Event: From the search results, select the event by clicking on it.

4. Select Your Time and Date: From the options provided, select the time and date you wish to attend.

5. Select Your Seats: Determine how many tickets you need or your seats from the seating chart.

6. Add to Cart: To continue, click "Get Tickets" or "Next."

7. Sign in: If you don't already have an account, register for one on Ticketmaster.

8. Check Your Order: Verify that the seat selection and event details are accurate.

9. Enter Payment Information: To purchase the tickets, enter your payment information.

10. Complete Purchase: To complete your ticket purchase, click "Place Order" or "Buy Now."

11. Obtain Your Tickets: Your tickets will be sent to you via email, and you may also locate them under "My Tickets" in your Ticketmaster account. 

Use these procedures to cancel a ticket on Ticketmaster:

1. Verify Your Eligibility: Find out if you can cancel your ticket. Not every ticket is able to.

2. Log In: Access your account by visiting the Ticketmaster website and logging in.

3. Locate Your Order: Go to "My Tickets" and find the ticket order you wish to cancel.

4. Decide on the Order: Press it to view the details.

5. Look for the Cancel Option: Click the "Cancel" or "Refund" button and adhere to the prompts if one is present. Contact Ticketmaster support if not.

6. Contact Support: Send an email to ticketmaster support with the details of your order if there isn't an online cancellation option.

7. Comply with Instructions: To finalise the cancellation, follow their instructions.

8. Get Confirmation: If you qualify for a refund, an email confirming the cancellation will be sent to you. 

To use Ticketmaster to get a refund for an event that is cancelled:

1. Sign in: Open your Ticketmaster account and log in.

2. Locate the Event: Go to your account and find the cancelled event.

3. Look for the "Request Refund" button to see if there is a refund option. If not, move on to the following action.

4.Contact Support: For help, get in touch with Ticketmaster support if there isn't a refund option accessible.

5.Follow Instructions: To seek a refund, adhere to any instructions provided by support.

6.Await Confirmation: Give Ticketmaster time to handle your reimbursement request.

7.Check Your Account: Wait for the refund to show up on your credit card or bank statement.