Our values drive who we are. Our work is most grounded and meaningful when we make direct connections between our values and our work.
Since our brains are wired with a negative bias, it is important to consciously focus our attention on what is working. Building from our strengths allows us to grow from a solid foundation.
We know from Carol Dweck's research that a growth mindset--believing that our personal qualities or abilities can change and develop through effort and practice--makes us more resilient and likely to see mistakes as a chance to grow.
Clear expectations support positive interactions. When we develop clear agreements about how we behave with one another, it is much easier for all members of a group to support meeting shared expectations.
Appreciative Inquiry is a framework for using a strengths-based approach to support positive change. It involves defining the core affirmative topic that will be the focus of the change, discovering what has already worked in the past, dreaming about how things might be when this is fully in place, designing the details of how the dream can become reality, and finally delivering the new roles, procedures and processes to put this new possibility in place.
Conflict is a natural part of being human, and can lead to positive and transformative growth.
When we bring curiosity to conflict and seek to understand the underlying needs driving the conflict we can be more effective in finding options for moving forward.
When harm has occurred, healing can be supported with a restorative process that includes an acknowledgement of what happened and how people were impacted, an understanding of the context of what happened, and an action plan for making things as right as possible.