Arrival

Cabin Check In

Check in is anytime after 4pm. Early check-ins may be available depending on occupancy. Typically, we cannot accommodate early check in before this time as our cleaning team is making the home ready for your arrival.

Quiet Time(s):

We are FIRM with quiet time between 10PM and 7am. This is not just a House Rule; there is a local ordinance to this effect. Our neighbors appreciate this as well. Although our neighbors aren't that close, you're still inside a neighborhood where people have to get up on time for work, have small children, or just don't want to be bothered by rambunctious neighbors. This means you must be aware of noise you are making throughout the day and be respectful to our neighbors as they are not on vacation.

Parking:

Parking is provided on the premises. Our driveway is suitable for any vehicle type. No RVs or Campers. The driveway should be sufficient for standard vehicles, as follows.

Three3Bears Lodge - 3 Vehicles

Lodge Bears Hideaway - 4 Vehicles

Eagle's Nest - 2 Vehicles

Smoking:

Please, no smoking inside the cabin. This includes cigarettes, vapes, and other recreational stuff. No sticky icky inside the cabin. Illicit drugs are strictly prohibited. There will be a $300 additional cleaning for guests who smoke inside. Outside on the deck is fine, just DO NOT THROUGH BUTTS IN THE YARD! Please be mindful of your habit and make an effort to dispose of your cigarettes responsibly. We do not want to charge you $300 for having to pick up flicked butts throughout the yard. Also, in 2016, Gatlinburg was ravaged by wildfires. You can still see the scorch on the trees throughout the area. You're located within a forest and there is plenty of highly flammable compost all around the house. Please use the cans provided, or dispose of your butts in a responsible manner.

• Door code:

Your access code will be emailed to you before check-in. (This will also be the code for the security system.) Put your palm over the lock until it lights up. Put your 4-digit code in and click on the check mark and the deadbolt will slide open. Just push the Yale logo at the top to lock it when you leave.

A word of caution. . . .

• Remember, you are in bear country. Don't leave any trash or food outside. Place all trash in the bear proof trash cage at the front of the house. And if you see a bear DO NOT APPROACH THEM!

• Use of the hot tub is at your own risk. Children using the hot tub must be supervised by an adult at all times.

• Do not dive or jump into the hot tub.

• Do not stay in the hot for more than 20 to 30 minutes at a time so that your body does not overheat.

• Do not use the hot tub while or after consuming alcoholic beverages.

• Do not eat or drink while in the hot tub.

• Do not use bubbles or any type of soap in the hot tub.

• Do not use the hot tub if you are pregnant or if you have pre-existing health problems. Water in the hot tub is chemically treated with bromine tablets which can damage some jewelry finishes.

• Do not sit on hot tub cover.

• Do not allow children to play on hot tub cover.

• Do not place heavy items on hot tub cover.

• Damages to the hot tub cover will result in a charge of $300 to have it replaced. If you have any trouble with the hot tub please call the property manager immediately.