As head of 100 specialists across 5 departments, I improved:

Due to my communication, leadership and analytical thinking skills, I have continually been chosen for special projects which require high-level technical skills, analytical thinking, collaboration, and adaptability.

Cross functional trainer.

Trained, delegated and led the team to maintain project quality, timeliness, and drive cost-savings.

Adaptability:

I look for the smarter solutions to problems and maintain my composure, even when faced with difficult situations.

Analytical Thinking:

Skilled at gathering and cleaning relevant data to identify patterns and present productive findings.

Collaboration:

I am a confident person, but I know that nobody has all the best answers. I am an excellent collaborator.

Communication:

Being a confident speaker and attentive listener has been invaluable for me as a trainer and leader.

Problem-Solving:

I have refined my problem-solving skills of research, analysis, creativity, and communication.

Creativity:

Creativity is a powerful tool that I utilize often. I redefined my team's troubleshooting process with great success.

Critical Thinking:

I objectively analyze data and observable phenomena to construct goals and re-evaluate processes.

Decision-Making:

When an opportunity arises, I gather and review the data, evaluate possiblities, and choose the logical solution.

Excel Proficiency:

I am highly skilled in Excel. I have created tools for UHC that save time and energy, as well as ensuring quality.

Innovation:

Creation and implementation of my quality-assurance tool reduced processor errors from 15% to 0%.

Leadership:

I have led 100 specialists across 5 departments to increased quality, productivity, and confidence.

Presentation Skills:

I am a confident and well-organized communicator. I have years of experience leading and presenting.

Quantitative Skills:

I acted on process gaps found through data analysis to improve quality, which led to increased user-acceptance.

Self-Motivated:

I have excelled in my career because of my drive and entrepreneurial spirit.

Strategic Thinking:

I analyze and evaluate departmental needs to construct goals and actions for my team.

Strong Work Ethic:

I am responsive, present at all times, and perform to the best of my ability. I've led my team by this example.

Technical Skills:

I lead a team of tech-support specialists and use Excel for extensive data analysis - pivot tables, charts, etc.

I received bonuses for programs and processes I created and implemented to generate and save the company $150,000+ monthly.

I received awards for redesigning and re-inventing the tech-specialist program in my organization.

I made the Dean's List each semester I attended Middle Tennessee State University. I graduated with a 3.7/4 GPA.

Dedication: I am a distance runner with multiple half and full marathons completed. I know the value of determination.

Work Ethic: As a musician, I understand that consistency and hard work are the cornerstones of great accomplishment.

Compassion: I've volunteered for 20 years at a week-long summer program for children. Giving back has always been important to me.

Film Sound: I am a film sound technician. I have worked on multiple video and film projects, some of which are award-winning.

Photography: I am the official photographer of the USA Traditional Taekwondo International Team.